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For Companies At a Glance
- Tasks: Lead and inspire the team to create unforgettable guest experiences.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts on food, drinks, gym memberships, and more!
- Why this job: Be part of a dynamic team that elevates the pub experience.
- Qualifications: Must be 18+, with leadership skills and a passion for hospitality.
- Other info: Flexible working hours and opportunities for personal development.
The predicted salary is between 24000 - 36000 £ per year.
Location - Lillie Langtry
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Lillie Langtry.
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
We’re the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub.
Named after the famous actress who was mistress to King Edward VII, the Lillie Langtry is the gem of West Brompton. From the cosy, stylish indoor bar to our two gorgeous garden terraces, and even Lillie’s Lounge, our private-hire room, perfect for big celebrations, our pub has everything our guests need for every occasion. Fresh, high-quality food crafted by our talented chefs, carefully curated cocktails, a range of cask and craft ale, house‑infused gin, live entertainment and we also showcase all the best sport.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Lillie Langtry you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Lillie Langtry directly.
Front of House Team Leader employer: The Chapter Collection - Stonegate Group
Contact Detail:
The Chapter Collection - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the venue! Before your interview, pop into Lillie Langtry and soak up the atmosphere. Chat with the staff, check out the menu, and understand what makes this place special. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Leader, you'll be all about creating a welcoming environment. Think of examples from your past experiences where you've gone above and beyond for guests or led a team to success. Share these stories during your chat!
✨Tip Number 3
Show your passion for hospitality! When you’re talking to the management team, let your enthusiasm shine through. Talk about what you love about the industry and how you can contribute to making Lillie Langtry a top-notch experience for everyone who walks through the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of things, which is super important in today’s job market.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can bring a warm, welcoming vibe to our team.
Tailor Your Experience: Make sure to highlight your relevant experience in the hospitality industry. We’re looking for someone who can lead and motivate a team, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Front of House Team Leader role at Lillie Langtry. We can’t wait to hear from you!
How to prepare for a job interview at The Chapter Collection - Stonegate Group
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with Lillie Langtry and its offerings. Understand the menu, the vibe, and what makes it unique. This will not only show your enthusiasm but also help you discuss how you can contribute to creating that amazing guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you foster a warm and welcoming environment, as this aligns perfectly with the pub's values.
✨Emphasise Inclusivity and Diversity
Stonegate Group values inclusivity, so be ready to discuss how you can contribute to an inclusive culture. Share any experiences you have in promoting diversity within a team or creating a welcoming atmosphere for all guests. This will resonate well with their commitment to embracing individuality.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company. For example, ask about the team dynamics or how they measure success in delivering guest experiences. This shows you're serious about making a difference.