At a Glance
- Tasks: Lead and inspire the team to create unforgettable guest experiences.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant culture.
- Benefits: Enjoy discounts, flexible working, and access to exclusive rewards.
- Why this job: Be part of a dynamic team that elevates the pub experience for everyone.
- Qualifications: Must be 18+, with leadership skills and a passion for hospitality.
- Other info: Great opportunities for personal growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Location - Lillie Langtry
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, with well-loved brands like Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Lillie Langtry.
Can you:
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
About the site
We’re the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub. Named after the famous actress who was mistress to King Edward VII, the Lillie Langtry is the gem of West Brompton. From the cosy, stylish indoor bar to our two gorgeous garden terraces, and even Lillie’s Lounge, our private-hire room, perfect for big celebrations, our pub has everything our guests need for every occasion. Fresh, high-quality food crafted by our talented chefs, carefully curated cocktails, a range of cask and craft ale, house-infused gin, live entertainment and we also showcase all the best sport.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
Requirements
To be considered for the Front of House Team Leader position at Lillie Langtry you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Lillie Langtry directly.
Front of House Team Leader employer: The Chapter Collection - Stonegate Group
Contact Detail:
The Chapter Collection - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the venue! Before your interview, pop into Lillie Langtry and soak up the atmosphere. Chat with the staff, observe how they interact with guests, and get a feel for the vibe. This will not only help you stand out but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Front of House Team Leader, you'll need to lead and motivate your team while creating a welcoming environment for guests. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about your previous experiences that highlight your ability to create memorable guest experiences. Let your enthusiasm shine through – it’s contagious!
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities at Stonegate Group. Don’t miss out on your chance to join our amazing team!
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love to see individuality, so don’t be afraid to show us who you are and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Leader role. Highlight your relevant experience and skills that align with our vision for creating an amazing guest experience at Lillie Langtry.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at The Chapter Collection - Stonegate Group
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Lillie Langtry. Understand its unique offerings, from the food and drink menu to the atmosphere. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing the guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and inspire your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.
✨Emphasise Inclusivity and Warmth
Stonegate Group values an inclusive culture, so be sure to express your commitment to creating a welcoming environment for both guests and staff. Share any relevant experiences where you've fostered inclusivity or made someone feel valued in a previous role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, management style, and how success is measured at Lillie Langtry. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.