XMA is seeking an L1 Service Desk Analyst in Nottingham for a part-time, 4-hour daily shift from 8:00am to 12:00pm. You will be the first point of contact for customers, logging and resolving tickets, and guiding end-users through IT issues.
A passion for technology and strong customer service are essential. Ideal candidates bring ITIL familiarity, experience with ticketing systems, and a proactive approach to ownership and problem solving.
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Part-Time L1 Service Desk Analyst | IT Support employer: The Channel Recruiter
XMA is an excellent employer that values its employees by fostering a supportive work culture and offering opportunities for professional growth. Located in Nottingham, this hybrid role allows for a balanced work-life dynamic with three days in the office, ensuring that team members can thrive both personally and professionally while contributing to meaningful financial outcomes.