Service Portfolio Architect (Managed Print & Document Services) in Nottingham
Service Portfolio Architect (Managed Print & Document Services)

Service Portfolio Architect (Managed Print & Document Services) in Nottingham

Nottingham Full-Time 70000 - 80000 ÂŁ / year (est.) Home office (partial)
The Channel Recruiter

At a Glance

  • Tasks: Lead innovative projects in Managed Print & Document Services and design scalable solutions.
  • Company: Join XMA, a top UK tech solutions company with a collaborative culture.
  • Benefits: Enjoy private healthcare, generous holiday, gym discounts, and more perks.
  • Other info: Inclusive workplace committed to supporting diverse talents and career growth.
  • Why this job: Shape the future of document services and make a real impact in a growing team.
  • Qualifications: Experience in Managed Print Services and strong communication skills required.

The predicted salary is between 70000 - 80000 ÂŁ per year.

Location: Reading, Nottingham or Manchester (hybrid working out of one of these locations)

Salary: ÂŁ70,000 - ÂŁ80,000 + ÂŁ6,000 Car Allowance

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

We are looking for a commercially minded and technically strong Service Portfolio Architect to join a growing team focused on Managed Print & Document Services (MPDS). This is a high-impact opportunity for someone who enjoys blending solution architecture, bid leadership, and product ownership within a customer‑focused environment. In this role, you will act as the technical authority across pre‑sales engagements, complex tenders, and service portfolio development. You will play a key role in evolving traditional Managed Print Services into broader document‑centric solutions covering workflow automation, document capture, governance, and lifecycle management.

Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80s, XMA has grown to become one of the top ten largest value‑added resellers in the UK. Today, we are an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real‑life outcomes. We collaborate closely to bring that positive impact home.

What You’ll Be Doing:

  • Service Portfolio Architect Pre‑Sales & Solution Architecture: Lead discovery sessions to understand customer document environments, print estates, workflows, and operational challenges. Design scalable, commercially viable Managed Print & Document Services solutions. Act as the technical authority across solution design, ensuring services are deliverable and aligned to operational capability. Support customer‑facing engagements and provide technical leadership during solution discussions.
  • Tender & Bid Leadership: Own end‑to‑end solution responses for complex tenders and competitive bids. Develop technical solution narratives, service governance models, costing assumptions, and risk frameworks. Collaborate with Commercial, Finance, Service Delivery, and Sales teams to produce high‑quality, compliant submissions. Lead internal governance and solution assurance reviews prior to submission. Support customer presentations, clarifications, and negotiation activity.
  • Service Portfolio Ownership: Help define and evolve Managed Print & Document Services offerings. Identify opportunities to expand services into document workflow, automation, capture, and information governance. Work with internal teams and technology partners to develop repeatable, scalable service components. Ensure service propositions are clearly packaged, commercially viable, and aligned to market demand.

What We’re Looking For:

  • Strong experience and knowledge with vendors such as PaperCut and Tungsten, or similar technologies.
  • Strong background in Managed Print Services, Document Management, or related service environments.
  • Experience leading pre‑sales solution design and complex tender responses.
  • Proven ability to work across technical, commercial, and operational stakeholders.
  • Strong customer‑facing communication and presentation skills.
  • Experience producing structured proposals, governance frameworks, and solution documentation.
  • Commercial awareness with exposure to costing, pricing assumptions, and risk management.
  • Exposure to public sector or regulated industry tenders.
  • Ability to operate in deadline‑driven bid environments.

We’re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email, we will be happy to action your requests.

Service Portfolio Architect (Managed Print & Document Services) in Nottingham employer: The Channel Recruiter

XMA is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside comprehensive benefits such as private healthcare, generous holiday allowances, and unique perks like Free Fuel Fridays. With a strong focus on collaboration and innovation in the Managed Print & Document Services sector, employees are empowered to shape impactful solutions while enjoying a supportive and inclusive work culture in vibrant locations like Reading, Nottingham, or Manchester.
The Channel Recruiter

Contact Detail:

The Channel Recruiter Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Portfolio Architect (Managed Print & Document Services) in Nottingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.

✨Tip Number 2

Prepare for those interviews by researching the company and its services inside out. We want you to be able to discuss how your skills align with their needs, especially in Managed Print & Document Services. Show them you’re not just another candidate!

✨Tip Number 3

Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you refine your answers and boost your confidence. We believe that being well-prepared can make all the difference when it comes to impressing potential employers.

✨Tip Number 4

Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.

We think you need these skills to ace Service Portfolio Architect (Managed Print & Document Services) in Nottingham

Solution Architecture
Bid Leadership
Product Ownership
Pre-Sales Engagements
Technical Authority
Document Management
Workflow Automation
Governance Models
Risk Management
Customer-Facing Communication
Proposal Development
Commercial Awareness
Stakeholder Collaboration
Deadline Management
Vendor Knowledge (e.g., PaperCut, Tungsten)

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Service Portfolio Architect role. Highlight your experience with Managed Print Services and any relevant technologies like PaperCut or Tungsten. We want to see how your skills align with what we're looking for!

Showcase Your Technical Skills: In your application, don’t shy away from detailing your technical expertise. We’re after someone who can blend solution architecture with bid leadership, so make sure to mention any relevant projects or experiences that demonstrate this ability.

Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your responses well. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at The Channel Recruiter

✨Know Your Stuff

Make sure you have a solid understanding of Managed Print Services and Document Management. Brush up on technologies like PaperCut and Tungsten, as well as the latest trends in workflow automation and document governance. This knowledge will help you answer technical questions confidently.

✨Showcase Your Experience

Prepare to discuss your previous experiences leading pre-sales solution design and complex tenders. Have specific examples ready that highlight your ability to work with various stakeholders and how you’ve successfully navigated deadline-driven environments.

✨Practice Your Presentation Skills

Since this role involves customer-facing engagements, practice your presentation skills. Be ready to explain complex solutions clearly and concisely. Consider doing mock presentations with friends or colleagues to get comfortable with your delivery.

✨Ask Insightful Questions

During the interview, don’t hesitate to ask questions about the company’s approach to evolving Managed Print Services. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals.

Service Portfolio Architect (Managed Print & Document Services) in Nottingham
The Channel Recruiter
Location: Nottingham

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