XMA is seeking a L1 Service Desk Analyst in Nottingham to be the first point of contact for customers, resolving issues and ensuring a smooth support experience. You will log and manage tickets, provide updates, and collaborate with IT teams to resolve incidents.
The role requires strong customer service skills, excellent communication, and familiarity with ticketing systems. Part-time hours Monday to Friday, 8:00am–12:00pm, with benefits including private healthcare and pension.
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Part-Time L1 Service Desk Analyst – Tech Support in Nottingham employer: The Channel Recruiter
XMA is an excellent employer that values its employees by fostering a supportive work culture and offering opportunities for professional growth. Located in Nottingham, this hybrid role allows for a balanced work-life dynamic with three days in the office, ensuring that team members can thrive both personally and professionally while contributing to meaningful financial outcomes.
