At a Glance
- Tasks: Lead operations across two sites, ensuring compliance and driving efficiency.
- Company: Established distributor in consumer electronics with a strong industry reputation.
- Benefits: Competitive salary, 25 days holiday, private medical, and pension plan.
- Other info: Join a Disability Confident Employer committed to inclusivity.
- Why this job: Play a key role in shaping operational strategy and business continuity.
- Qualifications: 5+ years in senior operations with strong commercial acumen.
Salary: £60,000 - £70,000 per annum
Location: Newcastle-under-Lyme, Staffordshire (dual-site)
Benefits: 25 days holiday + BH, Private Medical, Health Cash Plan, Pension
Are you an experienced operational leader with strong commercial acumen? Do you have experience managing contracts, facilities, quality, health and safety, governance and compliance? Have you overseen ISO audits, supplier relationships and operational risk while supporting wider business objectives? If so, we'd love to hear from you.
Our client is a well-established distributor of consumer electronics and wireless technology, with a growing presence in the IT Asset Disposition (ITAD) market. Employing around 75 people and generating annual revenues of approximately £125 million, they have built an excellent reputation within their industry.
They are now looking to appoint a Head of Operations to oversee operations across two sites located within ten minutes of each other. With one direct report yourself you will report directly to the Finance Director, you will play a key strategic role in ensuring business continuity, driving operational efficiency, maintaining compliance and supporting the long-term objectives of the business.
As Head of Operations, you will be responsible for leading the organisation's non-sales operational functions, ensuring effective governance, compliance and continuous improvement across the business.
Key Responsibilities:
- Lead business operations across property, leases, facilities management and non-product procurement.
- Oversee Health & Safety, Quality, Governance and Facilities functions.
- Develop, implement and maintain Group policies and procedures, ensuring consistency and regulatory compliance.
- Manage Group-wide insurance, contracts, intellectual property and corporate governance.
- Maintain ISO 9001 accreditation and support ongoing ISO 14001 initiatives.
- Build and manage relationships with suppliers, external legal advisers and service providers.
- Lead commercial contract negotiations, monitor supplier performance and mitigate operational risks.
- Line manage teams across Quality, Health & Safety and Facilities.
- Drive operational efficiencies, cost optimisation and continuous improvement across both sites.
Requirements:
Our client is looking for an experienced operations professional with a strong commercial mindset and the ability to influence at all levels of the business. You will ideally come from a distribution, manufacturing or logistics environment and have experience managing facilities, health and safety, quality systems and commercial contracts.
Essential Requirements:
- A minimum of five years' experience in a senior operational or strategic contract management role.
- Strong commercial awareness and operational leadership experience.
- Proven experience managing facilities, Health & Safety and Quality functions.
- Experience with ISO 9001 audits and quality management systems (ISO 14001 knowledge is desirable).
- Strong understanding of contracts, legal frameworks, insurance and corporate governance.
- Excellent communication, negotiation and stakeholder management skills.
- The ability to manage multiple priorities within a fast-paced environment.
- A full UK driving licence, as the role covers two sites.
Disability Confident Employer:
Our client is a registered Disability Confident Employer (Level 1) and is committed to ensuring that candidates with disabilities receive reasonable adjustments throughout the recruitment process to enable full participation in both the application and interview stages. If you require any reasonable adjustments, please contact your recruitment consultant, Zoe Chatley, who will be happy to assist.
Head Of Operations in Newcastle under Lyme employer: The Channel Recruiter
As a leading IT reseller based in Central London, we pride ourselves on fostering a vibrant work culture that encourages innovation and collaboration. Our employees benefit from competitive salaries, uncapped commission, and comprehensive support for personal and professional growth, making it an ideal environment for those looking to thrive in technology sales. Join us to be part of a dynamic team where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Head Of Operations in Newcastle under Lyme
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head Of Operations at The Channel Recruiter!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like The Channel Recruiter or be willing to refer you for that Head Of Operations position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from The Channel Recruiter who’s on the lookout for their next Head Of Operations star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head Of Operations role at The Channel Recruiter!
We think you need these skills to ace Head Of Operations in Newcastle under Lyme
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at The Channel Recruiter. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at The Channel Recruiter
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at The Channel Recruiter. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
