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For Companies At a Glance
- Tasks: Own and optimise the HubSpot CRM platform to drive growth and engagement.
- Company: Fast-growing tech company focused on digital transformation.
- Benefits: Hybrid working, competitive salary, and career progression opportunities.
- Other info: Join a supportive culture with a focus on personal and professional growth.
- Why this job: Shape the CRM strategy in a collaborative and innovative environment.
- Qualifications: Deep HubSpot expertise and experience in cross-functional collaboration.
The predicted salary is between 55000 - 60000 £ per year.
Location: Watford (Hybrid)
Salary: £55,000 – £60,000 base
What’s on Offer
- Hybrid working in Watford
- Opportunity to shape and own the CRM function in a growing business
- Collaborative, innovative, and supportive culture
- Career progression as the company scales
About the Business
A fast-growing, forward-thinking technology business delivering innovative solutions to a diverse client base. With a strong focus on digital transformation, we are looking for a CRM Manager with deep HubSpot expertise to take ownership of their CRM strategy and drive alignment across Sales, Marketing, and Software teams.
The Role
The CRM Manager will be responsible for managing, optimising, and evolving our HubSpot ecosystem to support revenue growth, customer engagement, and operational efficiency. This is a highly collaborative role, working closely with Sales, Marketing, and Software teams to ensure CRM is fully embedded across the business.
Key Responsibilities
- Own and manage the HubSpot CRM platform, ensuring it is optimised for performance, usability, and scalability
- Work closely with Sales teams to improve pipeline visibility, forecasting, and sales processes
- Partner with Marketing to enhance lead generation, nurturing workflows, and campaign tracking
- Collaborate with Software/Tech teams to integrate HubSpot with internal systems and third-party tools
- Build and maintain dashboards and reports to provide actionable business insights
- Drive automation and process improvements across the customer lifecycle
- Ensure data integrity, governance, and best practice CRM usage across the organisation
- Act as the internal HubSpot expert, providing training and ongoing support to users
- Identify and implement new features, tools, and innovations within HubSpot
Key Requirements
- Proven experience as a CRM Manager or similar role
- Strong, hands-on expertise in HubSpot (essential)
- Experience working cross-functionally with Sales, Marketing, and Technical/Software teams
- Strong understanding of CRM strategy, data management, and customer lifecycle
- Experience with CRM integrations, automation workflows, and reporting
- Analytical mindset with the ability to turn data into actionable insights
- Excellent stakeholder management and communication skills
- Comfortable working in a fast-paced, scaling environment
Desirable
- HubSpot certifications
- Experience in a technology or SaaS business
- Familiarity with APIs, integrations, or working alongside development teams
We are a registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley.
CRM Manager (HubSpot) in Luton employer: The Channel Recruiter
Contact Detail:
The Channel Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager (HubSpot) in Luton
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. It’s a great way to demonstrate your HubSpot expertise and how you can add value.
✨Tip Number 3
Prepare for the interview by researching the company culture and values. Tailor your answers to show how you fit into their collaborative and innovative environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace CRM Manager (HubSpot) in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CRM Manager role. Highlight your HubSpot expertise and any relevant experience you have in managing CRM systems. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how you can contribute to our team. Be sure to mention specific projects or achievements that showcase your skills.
Showcase Your Collaborative Spirit: Since this role involves working closely with Sales, Marketing, and Software teams, make sure to highlight any cross-functional projects you've been part of. We love seeing how you can bring people together to achieve common goals!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Can't wait to see your application!
How to prepare for a job interview at The Channel Recruiter
✨Know Your HubSpot Inside Out
Make sure you brush up on your HubSpot knowledge before the interview. Be ready to discuss specific features, integrations, and how you've used HubSpot in past roles. This will show that you're not just familiar with the platform but can truly leverage it for the company's needs.
✨Showcase Your Collaborative Spirit
Since this role involves working closely with Sales, Marketing, and Software teams, be prepared to share examples of how you've successfully collaborated in the past. Highlight any projects where you improved processes or communication between departments.
✨Prepare Data-Driven Insights
As a CRM Manager, you'll need to turn data into actionable insights. Bring examples of reports or dashboards you've created in the past and be ready to discuss how they impacted business decisions. This will demonstrate your analytical mindset and ability to drive results.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s CRM strategy and future plans. This shows your genuine interest in the role and helps you understand how you can contribute to their growth.