L1 Service Desk Team Leader

L1 Service Desk Team Leader

Full-Time 28000 - 32000 Β£ / year (est.) No working from home possible
The Channel Recruiter

At a Glance

  • Tasks: Lead and develop a dynamic team in a fast-paced IT support environment.
  • Company: Join XMA, a top UK value-added reseller with a strong reputation.
  • Benefits: Enjoy private healthcare, pension, gym discounts, and 25-30 days holiday.
  • Other info: Be part of a company that values growth and innovation.
  • Why this job: Make a real impact by coaching and managing a talented team.
  • Qualifications: Experience in team management and customer relations is essential.

The predicted salary is between 28000 - 32000 Β£ per year.

Location: Livingston

Salary: 28,000 - 32,000 per annum

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program

Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you are looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills? If you answered yes to any of the above, we may have the role for you!

Established in the 80s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we are an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on...

L1 Service Desk Team Leader employer: The Channel Recruiter

XMA is an exceptional employer that prioritises employee development and well-being, offering a supportive work culture in Livingston. With benefits such as private healthcare, generous holiday allowances, and unique perks like Free Fuel Fridays, we foster an environment where team leaders can thrive and grow their management skills while making a meaningful impact in the tech industry.

The Channel Recruiter

Contact Details:

The Channel Recruiter Recruitment Team

We think you need these skills to ace L1 Service Desk Team Leader

Team Management
Customer Relationship Management
Coaching Skills
Communication Skills
Problem-Solving Skills
Helpdesk Experience
IT Support Knowledge