XMA is seeking an L1 Service Desk Analyst in Nottingham to be the first point of contact for customers, resolving technical issues and delivering a seamless support experience from start to finish.
You will log and manage tickets, follow ITIL-based processes, and collaborate with IT teams to drive outcomes while providing user guidance and training on IT systems and equipment. A supportive, inclusive workplace at XMA awaits you.
L1 IT Service Desk Analyst – Nottingham employer: The Channel Recruiter
XMA is an excellent employer that values its employees by fostering a supportive work culture and offering opportunities for professional growth. Located in Nottingham, this hybrid role allows for a balanced work-life dynamic with three days in the office, ensuring that team members can thrive both personally and professionally while contributing to meaningful financial outcomes.
