At a Glance
- Tasks: Lead a dynamic team in a busy helpdesk environment to meet service level agreements.
- Company: Join a forward-thinking company that values teamwork and innovation.
- Benefits: Enjoy private healthcare, pension contributions, and extra holidays.
- Other info: Hybrid work model offers flexibility and a vibrant work culture.
- Why this job: Make a real difference by coaching your team and enhancing customer service.
- Qualifications: Experience in team management and a passion for IT is essential.
The predicted salary is between 30000 - 40000 £ per year.
The Channel Recruiter is seeking an L1 Service Desk Team Leader in Livingston, offering a hybrid role. You will manage a team of 10-12 in a busy helpdesk environment, focusing on leading the team to achieve service level agreements.
The successful candidate will possess experience in team management, customer service skills, and a keen interest in IT.
Benefits include private healthcare, pension, and additional holidays.
IT Service Desk Team Lead — Hybrid, Coaching & SLAs employer: The Channel Recruiter
As an IT Service Desk Team Lead in Livingston, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and professional growth. With benefits such as private healthcare, a pension scheme, and additional holidays, our company fosters a culture of collaboration and innovation, ensuring that you and your team can excel while achieving service level agreements. Join us to lead a dedicated team and make a meaningful impact in the IT sector.
