At a Glance
- Tasks: Lead innovative projects in Managed Print & Document Services and design scalable solutions.
- Company: Join XMA, a top UK tech solutions company with a collaborative culture.
- Benefits: Enjoy private healthcare, generous holiday, gym discounts, and more perks.
- Other info: Inclusive workplace committed to supporting diverse talents and career growth.
- Why this job: Shape the future of document services and make a real impact in a growing team.
- Qualifications: Experience in Managed Print Services and strong communication skills required.
The predicted salary is between 70000 - 80000 € per year.
Location: Reading, Nottingham or Manchester (hybrid working out of one of these locations)
Salary: £70,000 - £80,000 + £6,000 Car Allowance
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.
We are looking for a commercially minded and technically strong Service Portfolio Architect to join a growing team focused on Managed Print & Document Services (MPDS). This is a high-impact opportunity for someone who enjoys blending solution architecture, bid leadership, and product ownership within a customer‑focused environment.
In this role, you will act as the technical authority across pre‑sales engagements, complex tenders, and service portfolio development. You will play a key role in evolving traditional Managed Print Services into broader document‑centric solutions covering workflow automation, document capture, governance, and lifecycle management.
Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80s, XMA has grown to become one of the top ten largest value‑added resellers in the UK. Today, we are an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector.
What You’ll Be Doing:
- Pre‑Sales & Solution Architecture
- Lead discovery sessions to understand customer document environments, print estates, workflows, and operational challenges.
- Design scalable, commercially viable Managed Print & Document Services solutions.
- Act as the technical authority across solution design, ensuring services are deliverable and aligned to operational capability.
- Support customer‑facing engagements and provide technical leadership during solution discussions.
- Tender & Bid Leadership
- Own end‑to‑end solution responses for complex tenders and competitive bids.
- Develop technical solution narratives, service governance models, costing assumptions, and risk frameworks.
- Collaborate with Commercial, Finance, Service Delivery, and Sales teams to produce high‑quality, compliant submissions.
- Lead internal governance and solution assurance reviews prior to submission.
- Support customer presentations, clarifications, and negotiation activity.
- Service Portfolio Ownership
- Help define and evolve Managed Print & Document Services offerings.
- Identify opportunities to expand services into document workflow, automation, capture, and information governance.
- Work with internal teams and technology partners to develop repeatable, scalable service components.
- Ensure service propositions are clearly packaged, commercially viable, and aligned to market demand.
What We’re Looking For:
- Essential Experience
- Strong experience and knowledge with vendors such as PaperCut and Tungsten, or similar technologies.
- Strong background in Managed Print Services, Document Management, or related service environments.
- Experience leading pre‑sales solution design and complex tender responses.
- Proven ability to work across technical, commercial, and operational stakeholders.
- Strong customer‑facing communication and presentation skills.
- Experience producing structured proposals, governance frameworks, and solution documentation.
- Commercial awareness with exposure to costing, pricing assumptions, and risk management.
- Exposure to public sector or regulated industry tenders.
- Ability to operate in deadline‑driven bid environments.
We’re proud to be recognised as a Disability Confident Level 3 Employer, the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation.
As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.
Service Portfolio Architect (Managed Print & Document Services) in England employer: The Channel Recruiter
XMA is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the Managed Print & Document Services sector. With a strong commitment to employee growth, we provide extensive benefits including private healthcare, generous holiday allowances, and opportunities for professional development, all within a supportive hybrid working environment across Reading, Nottingham, or Manchester. Join us to shape the future of technology solutions while enjoying unique perks like Free Fuel Fridays and a focus on inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Service Portfolio Architect (Managed Print & Document Services) in England
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its services, especially in Managed Print & Document Services. Be ready to discuss how your skills align with their needs and showcase your technical expertise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Service Portfolio Architect (Managed Print & Document Services) in England
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Portfolio Architect role. Highlight your experience with Managed Print Services and any relevant technologies like PaperCut or Tungsten. We want to see how your skills align with what we're looking for!
Showcase Your Technical Skills:Since this role involves a lot of technical authority, don’t shy away from showcasing your technical expertise. Include specific examples of past projects where you led solution design or managed complex tenders. This will help us see your capabilities in action!
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon unless it’s necessary. We appreciate well-structured proposals, so make sure your application is easy to read and gets straight to the point.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at The Channel Recruiter
✨Know Your Stuff
Make sure you brush up on your knowledge of Managed Print Services and Document Management. Familiarise yourself with key vendors like PaperCut and Tungsten, as well as the latest trends in workflow automation and document governance. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Leadership Skills
Prepare to discuss your experience leading pre-sales solution design and complex tenders. Think of specific examples where you've successfully managed a project or led a team through a challenging bid process. Highlight your ability to collaborate with various stakeholders, as this is crucial for the role.
✨Practice Your Presentation
Since strong customer-facing communication is essential, practice presenting your ideas clearly and concisely. You might even want to simulate a customer engagement scenario where you explain a technical solution. This will help you feel more comfortable during the actual interview.
✨Understand the Company Culture
Research XMA's values and culture, especially their commitment to inclusivity and support for individuals with disabilities. Be ready to discuss how you can contribute to this positive environment and align with their mission of helping organisations achieve more with technology.
