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- Tasks: Own and optimise the HubSpot CRM platform to drive growth and engagement.
- Company: Fast-growing tech company focused on digital transformation and innovation.
- Benefits: Hybrid working, competitive salary, and opportunities for career progression.
- Other info: Join a supportive culture with a focus on personal and professional development.
- Why this job: Shape the CRM strategy in a collaborative environment and make a real impact.
- Qualifications: Proven HubSpot expertise and experience in cross-functional collaboration.
The predicted salary is between 55000 - 60000 £ per year.
Location: Watford (Hybrid)
Salary: £55,000 – £60,000 base
What’s on Offer
- Hybrid working in Watford
- Opportunity to shape and own the CRM function in a growing business
- Collaborative, innovative, and supportive culture
- Career progression as the company scales
About the Business
A fast-growing, forward-thinking technology business delivering innovative solutions to a diverse client base. With a strong focus on digital transformation, we are looking for a CRM Manager with deep HubSpot expertise to take ownership of their CRM strategy and drive alignment across Sales, Marketing, and Software teams.
The Role
The CRM Manager will be responsible for managing, optimising, and evolving our HubSpot ecosystem to support revenue growth, customer engagement, and operational efficiency. This is a highly collaborative role, working closely with Sales, Marketing, and Software teams to ensure CRM is fully embedded across the business.
Key Responsibilities
- Own and manage the HubSpot CRM platform, ensuring it is optimised for performance, usability, and scalability
- Work closely with Sales teams to improve pipeline visibility, forecasting, and sales processes
- Partner with Marketing to enhance lead generation, nurturing workflows, and campaign tracking
- Collaborate with Software/Tech teams to integrate HubSpot with internal systems and third-party tools
- Build and maintain dashboards and reports to provide actionable business insights
- Drive automation and process improvements across the customer lifecycle
- Ensure data integrity, governance, and best practice CRM usage across the organisation
- Act as the internal HubSpot expert, providing training and ongoing support to users
- Identify and implement new features, tools, and innovations within HubSpot
Key Requirements
- Proven experience as a CRM Manager or similar role
- Strong, hands-on expertise in HubSpot (essential)
- Experience working cross-functionally with Sales, Marketing, and Technical/Software teams
- Strong understanding of CRM strategy, data management, and customer lifecycle
- Experience with CRM integrations, automation workflows, and reporting
- Analytical mindset with the ability to turn data into actionable insights
- Excellent stakeholder management and communication skills
- Comfortable working in a fast-paced, scaling environment
Desirable
- HubSpot certifications
- Experience in a technology or SaaS business
- Familiarity with APIs, integrations, or working alongside development teams
Interested? Apply Today! We are a registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is zoe@thechannelrecruiter.co.uk; she will be happy to action your requests.
CRM Manager (HubSpot) employer: The Channel Recruiter
Contact Detail:
The Channel Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager (HubSpot)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their CRM strategy and think about how your HubSpot expertise can add value. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your pitch! Be ready to explain how you’ve successfully managed CRM systems in the past. Use specific examples that highlight your skills in optimising HubSpot and driving collaboration across teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace CRM Manager (HubSpot)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HubSpot expertise and experience in CRM management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our collaborative culture. Keep it engaging and personal – we love a good story!
Showcase Your Analytical Skills: Since the role involves turning data into actionable insights, make sure to mention any relevant experience you have with analytics or reporting. We’re keen to see how you’ve used data to drive decisions in past roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Channel Recruiter
✨Know Your HubSpot Inside Out
Make sure you brush up on your HubSpot knowledge before the interview. Be ready to discuss specific features, integrations, and how you've used HubSpot in past roles. This will show that you're not just familiar with the platform but can truly leverage it for the company's needs.
✨Showcase Your Cross-Functional Experience
Since the role involves collaboration with Sales, Marketing, and Software teams, prepare examples of how you've successfully worked across departments in previous positions. Highlight any projects where you improved processes or communication between teams.
✨Prepare Data-Driven Insights
Be ready to discuss how you've used data to drive decisions in your previous roles. Bring examples of dashboards or reports you've created and how they impacted business outcomes. This will demonstrate your analytical mindset and ability to turn data into actionable insights.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company's CRM strategy or future plans for HubSpot. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.