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- Tasks: Manage overdue debts and ensure timely payments while collaborating with sales and customer service.
- Company: Dynamic company offering a supportive and inclusive work environment.
- Benefits: Private healthcare, pension, 25-30 days holiday, gym discounts, and more perks.
- Other info: Hybrid working model with great career progression opportunities.
- Why this job: Join a team where your skills can make a real difference in financial management.
- Qualifications: Experience in debt collection, strong Excel skills, and excellent communication abilities.
The predicted salary is between 27000 - 28500 £ per year.
Salary: £27,000 - £28,500 per annum
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.
Location: Nottingham – Hybrid working with 3 days in the office. Eligible candidates from Nottinghamshire, Leicestershire, Derbyshire, Northamptonshire, Lincolnshire, South Yorkshire.
Responsibilities:
- Identifying and collecting overdue debts and debts falling due and ensuring future payments are made to terms.
- Identifying, documenting and progressing all customer queries and liaising with the customer service department/sales to resolve them.
- Processing and vetting all credit stopped orders, minimising complaints from sales and customers, and approving credit stopped orders for release same day.
- Maximise sales whilst ensuring no exposure to the company on uninsured debt, while maintaining a close working relationship with sales and customers.
- Identifying alternative options for extending credit.
- Maintain the sales ledger effectively by ensuring unallocated cash figures are at a minimum, credit notes are allocated to invoices where appropriate and correct use of journals and discounts applied.
- Monitor the payment performance of existing customers and advise the credit manager of cases where payment performance has significantly deteriorated.
Requirements:
- Experience of chasing outstanding debt, working well under pressure, methodical with a logical approach.
- Excellent Excel skills and strong telephone skills, and experience of dealing with customers over the phone.
We are an equal opportunity employer committed to diversity and inclusion. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law. We are a Registered Disability Confident Employer (Level 3) and will ensure reasonable accommodation is provided to enable full participation in the job application and interview process.
Credit Controller employer: The Channel Recruiter
Contact Detail:
The Channel Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your Excel skills and be ready to discuss your experience with chasing debts. We want to see how you handle pressure and resolve customer queries.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your enthusiasm shines through. Employers love candidates who are not just qualified but also genuinely excited about the role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience with chasing debts and any relevant skills, like your Excel prowess. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed customer queries or improved payment performance in the past.
Showcase Your Communication Skills: As a Credit Controller, strong communication is key. In your application, mention your experience dealing with customers over the phone and how you’ve resolved issues effectively. We love candidates who can connect with others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at The Channel Recruiter
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your Excel skills and be ready to discuss how you've used them in previous roles. Maybe even prepare a few examples of how you’ve successfully managed debt collection or improved payment performance.
✨Prepare for Customer Scenarios
Think about common customer queries and complaints you might face in this role. Prepare some responses that show your problem-solving skills and ability to maintain relationships while still being firm about payments. Role-playing these scenarios with a friend can really help!
✨Showcase Your Methodical Approach
The job requires a logical and methodical approach to managing debts. Be ready to explain your process for tracking overdue payments and how you prioritise tasks under pressure. Use specific examples from your past experience to illustrate your point.
✨Highlight Your Teamwork Skills
Since you'll be liaising with the customer service and sales departments, it’s important to demonstrate your ability to work well in a team. Share examples of how you’ve collaborated with others to resolve issues or improve processes, showing that you can maintain strong working relationships.