At a Glance
- Tasks: Manage key accounts and drive growth in a dynamic IT environment.
- Company: Leading IT Managed Service Provider with a focus on innovation.
- Benefits: Hybrid work, competitive salary, and opportunities for professional development.
- Other info: Supportive workplace committed to inclusivity and career advancement.
- Why this job: Join a fast-growing company and make a real impact in the tech industry.
- Qualifications: Experience in account management within IT, strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
LOCATION: Coventry (Hybrid)
Leading IT MSP
Are you a highly motivated and experienced Key Account Manager/ Client Manager who has worked for either an IT MSP or IT Reseller? Have you managed multiple accounts across different market sectors and know how to grow business? We are looking for an experienced Key Account Manager/ Client Manager who has a solid track record of selling IT Managed Services including Microsoft 365 packages into the end user market. Our client has around 20-25 core accounts that need a strong Account Manager to help maintain and proactively grow them. The accounts sit across the Automotive sector, Charity, Utilities to name a few.
About You
You’ll be an experienced sales person who is currently working at either an IT reseller or IT Managed Service Provider in the UK. You know how to manage and maintain accounts; you’ll also know how to proactively grow them. You’ll have a firm understanding of the Microsoft Tech stack as well as other IT solutions and Services. We are looking for a self‑motivated, highly driven, strong communicator and overall solid team player who wants to join a fast‑growing and ambitious company!
Your key responsibilities
- Manage a defined portfolio of strategic accounts, including co‑managed environments in collaboration with client‑side IT teams
- Develop and execute account plans aligned to client business goals
- Build and maintain multi‑level stakeholder relationships across IT, Finance, and executive leadership
- Identify and develop opportunities for Professional Services and project delivery as well as Managed Services
- Deliver against revenue and margin targets
- Lead renewal strategies through early engagement and service evolution
- Lead Quarterly Business Reviews (QBRs) and strategic planning sessions
- Translate technical solutions into clear business value and outcomes
- Act as the primary commercial owner and escalation point for assigned accounts
- Ensure proposed solutions are commercially viable, deliverable, and aligned to client needs
- Maintain accurate CRM records, pipeline management, and forecasting
We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is zoe@thechannelrecruiter.co.uk she will be happy to action your requests.
Client Manager IT MSP in Coventry employer: The Channel Recruiter
As a leading IT Managed Service Provider based in Coventry, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our hybrid working model allows for flexibility while you manage key accounts across diverse sectors, ensuring you have the support and resources needed to excel. Join us to be part of a fast-growing team where your contributions are valued, and you can make a meaningful impact in the IT landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager IT MSP in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT MSP world and let them know you're on the hunt for a Client Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of Microsoft 365 and other IT solutions. Be ready to discuss how you’ve successfully managed accounts and grown business in the past – real examples will make you stand out!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that match your skills, especially in the IT sector, and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Client Manager IT MSP in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Manager. Highlight your experience with IT MSPs or resellers, and showcase your success in managing and growing accounts across various sectors.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples of how you've managed accounts, developed relationships, and achieved targets. This will help us see how you can add value to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're passionate about this role and how your background aligns with our needs. Make it personal and engaging to grab our attention.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Channel Recruiter
✨Know Your Accounts Inside Out
Before the interview, make sure you research the core accounts you'll be managing. Understand their business goals, challenges, and how IT solutions can help them thrive. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Master the Microsoft Tech Stack
Since the role involves selling Microsoft 365 packages, brush up on your knowledge of the Microsoft Tech stack. Be prepared to discuss how these solutions can add value to clients in various sectors, like Automotive and Charity. This will demonstrate your expertise and ability to translate technical solutions into business outcomes.
✨Showcase Your Relationship-Building Skills
As a Client Manager, building relationships is key. Think of examples from your past experiences where you've successfully managed stakeholder relationships across different levels. Be ready to share how you’ve maintained and grown accounts through effective communication and collaboration.
✨Prepare for QBRs and Strategic Planning
Since leading Quarterly Business Reviews (QBRs) is part of the job, come prepared with ideas on how to conduct these sessions effectively. Think about how you would align account plans with client business goals and be ready to discuss strategies for service evolution and renewal.
