At a Glance
- Tasks: Manage key accounts and drive growth in a dynamic IT environment.
- Company: Join a fast-growing IT Managed Service Provider with an ambitious culture.
- Benefits: Competitive salary, uncapped commission, hybrid work, and career development opportunities.
- Other info: Be part of a supportive team that values communication and collaboration.
- Why this job: Make a real impact by managing diverse accounts across various sectors.
- Qualifications: Experience in IT sales and account management, especially with Microsoft solutions.
The predicted salary is between 45000 - 50000 £ per year.
Are you a highly motivated and experienced Key Account Manager/ Client Manager who has worked for either an IT MSP or IT Reseller? Have you managed multiple accounts across different market sectors and know how to grow business? If so this could be for you.
We are looking for an experienced Key Account Manager/ Client Manager who has a solid track record of selling IT Managed Services including Microsoft 365 packages into the end user market. Our client has around 20-25 core accounts that need a strong Account Manager to help maintain and proactively grow them. The accounts sit across the Automotive sector, Charity, Utilities to name a few.
About You:
You’ll be an experienced sales person who is currently working at either an IT reseller or IT Managed Service Provider in the UK. You know how to manage and maintain accounts; you’ll also know how to proactively grow them. You’ll have a firm understanding of the Microsoft Tech stack as well as other IT solutions and Services. We are looking for a self-motivated, highly driven, strong communicator and overall solid team player who wants to join a fast-growing and ambitious company!
Your key responsibilities:
- Manage a defined portfolio of strategic accounts, including co-managed environments in collaboration with client-side IT teams
- Develop and execute account plans aligned to client business goals
- Build and maintain multi-level stakeholder relationships across IT, Finance, and executive leadership
- Identify and develop opportunities for Professional Services and project delivery as well as Managed Services
- Deliver against revenue and margin targets
- Lead renewal strategies through early engagement and service evolution
- Lead Quarterly Business Reviews (QBRs) and strategic planning sessions
- Translate technical solutions into clear business value and outcomes
- Act as the primary commercial owner and escalation point for assigned accounts
- Ensure proposed solutions are commercially viable, deliverable, and aligned to client needs
- Maintain accurate CRM records, pipeline management, and forecasting
Interested? Apply Today!
We are a registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is zoe@thechannelrecruiter.co.uk she will be happy to action your requests.
Client Manager IT MSP employer: The Channel Recruiter
Join a dynamic and ambitious IT Managed Service Provider in Coventry, where your expertise as a Client Manager will be valued and rewarded. With a strong focus on employee growth, we offer a collaborative work culture that encourages innovation and professional development, alongside competitive salaries and uncapped commission opportunities. Experience the unique advantage of working in a hybrid environment while managing diverse accounts across various sectors, ensuring your role is both meaningful and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager IT MSP
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT MSP space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience with Microsoft 365 and other IT solutions. Share specific examples of how you've successfully managed accounts and driven growth – numbers speak volumes!
✨Tip Number 3
Prepare for those interviews! Research the company and its core accounts, especially in sectors like Automotive and Charity. Be ready to discuss how you can help them grow and maintain these relationships. Tailor your answers to show you understand their business needs.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that Client Manager role!
We think you need these skills to ace Client Manager IT MSP
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience with IT MSPs or resellers, and showcase your success in managing and growing accounts across various sectors.
Showcase Your Skills:In your cover letter, emphasise your understanding of the Microsoft Tech stack and other IT solutions. We want to see how your skills align with the responsibilities listed in the job description.
Be Specific About Achievements:When detailing your past roles, be specific about your achievements. Use numbers and examples to illustrate how you’ve met revenue targets or successfully managed client relationships.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our fast-growing team!
How to prepare for a job interview at The Channel Recruiter
✨Know Your Accounts
Before the interview, make sure you research the core accounts you'll be managing. Understand their business models, challenges, and how IT solutions can help them grow. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Master the Microsoft Tech Stack
Since the role involves selling Microsoft 365 packages, brush up on your knowledge of the Microsoft Tech stack. Be prepared to discuss how these solutions can add value to clients in various sectors, like Automotive and Charity. This will demonstrate your expertise and ability to translate technical solutions into business outcomes.
✨Showcase Your Communication Skills
As a Client Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. Think about examples where you've built relationships with stakeholders at different levels, and be ready to share these during the interview to highlight your interpersonal skills.
✨Prepare for QBR Discussions
Since leading Quarterly Business Reviews (QBRs) is part of the job, prepare to discuss how you would approach these sessions. Think about how you would align account plans with client business goals and how you would present data to drive strategic discussions. This will show that you're not just a salesperson but a strategic partner.
