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For Companies At a Glance
- Tasks: Lead technical pre-sales, drive revenue growth, and ensure high-quality solution delivery.
- Company: Reputable UK tech distributor known for agility and innovation.
- Benefits: Competitive salary, bonus potential, and hybrid working options.
- Why this job: Join a dynamic team and shape the future of technology solutions.
- Qualifications: Proven leader in technical sales with strong commercial acumen.
- Other info: Opportunity to build and scale high-performing teams in a supportive environment.
The predicted salary is between 60000 - 60000 £ per year.
Location: Birmingham / Hybrid
Salary: £60,000 (Neg) + Bonus
We’re working with a UK technology distributor that has built a strong reputation across the reseller channel for its agility, vendor partnerships, and ability to scale emerging technologies quickly. Due to growth, we have a business-critical hire for a Head of Technical Services, based in Birmingham.
The Head of Technical Services is responsible for leading the technical pre-sales function, enabling revenue growth across strategic vendor portfolios, and ensuring high-quality solution design, deployment, and services delivery. This role sits at the intersection of sales and vendor management, with direct accountability for services revenue performance and elevation of strategic vendor pipeline generation in the trading base.
About you:
- We are looking for a proven leader in technical sales, pre-sales, or solutions engineering within a technology or distribution environment (IT Reseller/ IT MSP).
- You’ll need to have strong commercial acumen with direct accountability for revenue/GP targets.
- Experience with working with IT vendors and IT partner ecosystems.
- Ability to bridge technical engagement with short term sales lens culture.
- Track record of building and scaling high-performing teams.
Key Responsibilities:
- Technical Sales Leadership: Lead and scale the technical sales function, ensuring consistent, high-quality pre-sales support across all sales channels. Provide hands-on oversight and strategic direction to technical sales engagements for key opportunities. Act as senior technical authority in customer-facing scenarios, particularly for complex or high-value deals.
- Sales Enablement & Account Support: Partner with sales teams and trading accounts to drive solution-led selling across strategic vendor portfolios. Support and oversee technical engagement with priority customers, ensuring alignment between customer requirements and solution design. Establish best practices, frameworks, and tooling to improve sales effectiveness and win rates.
- Strategic Vendor Alignment: Own technical relationships with key strategic vendors, ensuring alignment on solution positioning, roadmap, and go-to-market strategy.
- Services Revenue Ownership: Own and deliver services revenue targets across design, deployment, and managed services offerings. Build scalable service propositions aligned to strategic vendor solutions. Ensure technical teams are structured and incentivised to support services-led growth.
- Solution Lifecycle Oversight: Oversee end-to-end solution lifecycle, (where appropriate): Design – architecture, scoping, and technical validation; Deploy – implementation quality and delivery governance; Manage – ongoing service performance and customer success.
- Team Leadership & Capability Development: and commercial awareness.
We are a registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.
If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is she will be happy to action your requests.
Head of Technical Services in Birmingham employer: The Channel Recruiter
Contact Detail:
The Channel Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Services in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with IT vendors or in technical sales. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and sales strategies. We recommend practising common interview questions related to technical services and solution design. The more confident you are, the better you'll perform!
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight how you've built and scaled teams in previous roles. This is key for a Head of Technical Services position, so make sure it shines through in your conversations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Technical Services in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Technical Services role. Highlight your experience in technical sales and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this position. Share specific examples of your achievements in technical sales and how you’ve driven revenue growth.
Showcase Your Commercial Acumen: We’re looking for someone with strong commercial awareness. In your application, mention any relevant experience with revenue targets and how you’ve successfully managed vendor relationships in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at The Channel Recruiter
✨Know Your Tech Inside Out
As a Head of Technical Services, you’ll need to demonstrate your deep understanding of technical sales and pre-sales processes. Brush up on the latest technologies relevant to the company’s vendor partnerships and be ready to discuss how you've successfully led technical teams in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in building and scaling high-performing teams. Be ready to discuss specific strategies you’ve implemented to drive team success and how you’ve fostered a culture of collaboration between technical and sales teams.
✨Align with Their Vision
Research the company’s strategic vendor portfolios and understand their go-to-market strategies. During the interview, articulate how your vision aligns with theirs and how you can contribute to enhancing their services revenue performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in customer-facing scenarios, especially for complex deals. Think of past experiences where you’ve had to bridge technical engagement with sales objectives and be ready to share those stories.