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- Tasks: Support sales teams with technical expertise, solution design, and customer training.
- Company: A growing UK tech distributor focused on Unified Communications.
- Benefits: Competitive salary up to £45,000, inclusive environment, and career development opportunities.
- Why this job: Blend technical skills with customer interaction in a dynamic tech environment.
- Qualifications: Strong technical background in Unified Communications and excellent communication skills.
- Other info: Join a Disability Confident Employer committed to inclusivity.
The predicted salary is between 36000 - 54000 £ per year.
A growing UK technology distributor is looking for a Presales Engineer to join its technical team, with a strong focus on Unified Communications. This is a hands-on role where you’ll work closely with sales teams, reseller partners and suppliers, helping to design solutions, run demos, deliver training and provide advanced technical support. It’s well suited to someone who enjoys mixing deep technical work with customer-facing activity.
Key Responsibilities:
- Provide hands-on pre-sales technical support, including solution design, product demonstrations, and partner consultations.
- Deliver post-sales 2nd-line technical support, troubleshooting complex UC and networking issues.
- Build and maintain strong relationships with suppliers and partners, acting as a trusted technical contact.
- Deliver technical training, webinars, and certification courses to internal teams and customers.
- Contribute to documentation, knowledge-base articles, and the development of value-added services.
Requirements:
- This role suits a technically strong, customer-focused professional who enjoys supporting partners with solution design, pre-sales expertise, and troubleshooting.
- It requires clear communication skills, hands-on Unified Communications knowledge, and a collaborative approach to working with sales and suppliers.
- Knowledge of IP-PBX (cloud or on-prem), IP phones and DECT.
- Good networking fundamentals (routing, switching, VLANs, firewalls).
- Comfortable analysing logs, SIP traces or packet captures.
- Confident communicator with experience in customer-facing roles.
- Experience delivering training or technical presentations.
- Right to work in the UK (no restrictions of Visa and work permits) and a full UK driving licence.
We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley.
Sales Engineer in Reading employer: THE CHANNEL RECRUITER LTD
Contact Detail:
THE CHANNEL RECRUITER LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Engineer in Reading
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with potential employers and peers. Don’t be shy – introduce yourself and share your passion for Unified Communications!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your technical projects, demos, and any training sessions you've delivered. This will give you an edge and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to pre-sales support and technical troubleshooting. Get a friend to role-play with you, so you can nail those customer-facing scenarios.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented individuals like you. Keep an eye on our job listings and don’t hesitate to reach out if you have any questions about the application process.
We think you need these skills to ace Sales Engineer in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Engineer role. Highlight your technical skills, especially in Unified Communications, and any customer-facing experience you have. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can benefit our team. Be sure to mention any relevant experiences that showcase your problem-solving abilities.
Showcase Your Technical Know-How: In your application, don’t shy away from showcasing your technical expertise. Mention specific technologies you’ve worked with, like IP-PBX systems or networking fundamentals. We love seeing candidates who can blend technical knowledge with customer support!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it’s super easy to do!
How to prepare for a job interview at THE CHANNEL RECRUITER LTD
✨Know Your Tech Inside Out
As a Sales Engineer, you'll need to demonstrate your technical prowess. Brush up on Unified Communications, IP-PBX systems, and networking fundamentals. Be ready to discuss how you've tackled complex technical issues in the past.
✨Showcase Your Communication Skills
This role is all about mixing technical knowledge with customer interaction. Prepare examples of how you've effectively communicated technical concepts to non-technical audiences. Practice explaining your thought process clearly and confidently.
✨Prepare for Hands-On Scenarios
Expect to run through practical demonstrations during your interview. Familiarise yourself with common scenarios you might encounter in the role, like solution design or troubleshooting. Being able to think on your feet will impress your interviewers.
✨Build Rapport with Interviewers
Since relationship-building is key in this role, use your interview as an opportunity to connect. Ask insightful questions about their current projects or challenges. This shows you're genuinely interested and can help establish a good rapport.
