Telephone Credit Controller in Nottingham

Credit Controller Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Are you an experienced credit controller looking for your next role? Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we've helped organisations across the UK unlock the power of technology. Today, we're one of the UK's leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. When you join us, you'll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact. We have an exciting opportunity for a Credit Controller who will be responsible for the processing of credit stopped orders, ensuring timely payments are made and, processing incoming funds. You will also reconcile invoices and resolve account queries without loss of customer goodwill. Nottingham – Hybrid working with 3 days in the office Credit Controller Processing and vetting all credit-stopped orders, minimising complaints from sales and customers, and approving credit-stopped orders for release on the same day Identifying alternative options for extending credit Maintain the sales ledger effectively by ensuring unallocated cash figures are at a minimum, credit notes are allocated to invoices where appropriate and correct use of journals and discounts applied Monitor the payment performance of existing customers and advise the credit manager of cases where payment performance has significantly deteriorated Credit Controller Excellent Excel skills are essential, as are strong telephone skills and experience of dealing with customers over the phone. Credit Control, Excel, Debt Recovery, Credit Management Inclusion We foster an inclusive culture where colleagues can thrive, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. Disability Confident Leader We work under the Government's Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role.