XMA in Nottingham is seeking an enthusiastic L1 Service Desk Analyst to be the first point of contact for customers, resolving technical issues and ensuring a smooth support experience from start to finish.
Your day-to-day will include incident logging, ticket resolution, updates to customers and escalation when necessary, while adhering to SLAs and quality service. The role offers £25,000 p/a with benefits including private healthcare and pension.
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L1 IT Service Desk Analyst – Nottingham | Grow & Help employer: THE CHANNEL RECRUITER LTD
XMA offers a dynamic work environment in Nottingham, where employees are valued for their contributions and encouraged to grow professionally. With a hybrid working model, competitive private healthcare benefits, and a strong focus on teamwork and communication, this role as a Credit Controller provides an excellent opportunity for those looking to make a meaningful impact while enjoying a supportive workplace culture.
