XMA is hiring a DMAAS Analyst in Nottingham to manage day-to-day team operations and SLA delivery. You will coordinate workload, support the Hardware Support Manager, and drive process improvements while maintaining close relationships with customers.
The role emphasizes service excellence, problem solving, and effective communication across calls, emails, and self-service portals to ensure a positive customer journey.
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DMaaS Operations & Customer Support Analyst in Nottingham employer: THE CHANNEL RECRUITER LTD
XMA offers a dynamic work environment in Nottingham, where employees are valued for their contributions and encouraged to grow professionally. With a hybrid working model, competitive private healthcare benefits, and a strong focus on teamwork and communication, this role as a Credit Controller provides an excellent opportunity for those looking to make a meaningful impact while enjoying a supportive workplace culture.
