XMA in Nottingham is seeking a DMAAS Analyst to manage day-to-day operations of the hardware support team, delivering repairs and maintenance services and handling inquiries via phone, email and self-service portals. You will ensure high customer service, manage workload to meet SLA'S, and collaborate with the Hardware Support Manager to improve processes and strengthen customer relationships.
Candidates should have administration or customer service experience, strong written and spoken
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DMAAS Analyst — Device & Hardware Service Desk in Nottingham employer: THE CHANNEL RECRUITER LTD
XMA offers a dynamic work environment in Nottingham, where employees are valued for their contributions and encouraged to grow professionally. With a hybrid working model, competitive private healthcare benefits, and a strong focus on teamwork and communication, this role as a Credit Controller provides an excellent opportunity for those looking to make a meaningful impact while enjoying a supportive workplace culture.
