XMA in Livingston is seeking a dedicated L1 Service Desk Analyst to be the first point of contact for customers, logging and resolving incidents and providing timely updates as per SLAs. You will troubleshoot hardware and software issues and guide users while maintaining accurate records in the service management tool.
Join a team focused on delivering exceptional IT support, collaborating with cross-functional colleagues to ensure smooth operations and a positive customer experience in a busy
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L1 IT Help Desk Analyst — First-Contact Tech Support in Livingston employer: THE CHANNEL RECRUITER LTD
XMA offers a dynamic work environment in Nottingham, where employees are valued for their contributions and encouraged to grow professionally. With a hybrid working model, competitive private healthcare benefits, and a strong focus on teamwork and communication, this role as a Credit Controller provides an excellent opportunity for those looking to make a meaningful impact while enjoying a supportive workplace culture.
