The Channel Recruiter Ltd in Leeds is seeking a proactive Service Delivery Manager to own the delivery of high-quality IT services across a portfolio of clients, with hybrid work available.
You will act as the primary contact for service performance, monitor SLAs and KPIs, manage contracts from transition to closure, and drive continual service improvement to minimise risk and improve margins.
#J-18808-LjbffrIT Service Delivery Manager — Hybrid, Client-Focused in Ledston employer: THE CHANNEL RECRUITER LTD
XMA is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside comprehensive benefits such as private healthcare, generous holiday allowances, and gym discounts. Our collaborative work culture fosters innovation and personal development, making it an ideal environment for Credit Controllers looking to make a meaningful impact while enjoying the perks of working in a leading technology solutions provider.
