XMA is seeking an L1 Service Desk Analyst in Nottingham to be the first point of contact for customers, resolving technical issues and delivering a seamless support experience from start to finish.
You will log and manage tickets, follow ITIL-based processes, and collaborate with IT teams to drive outcomes while providing user guidance and training on IT systems and equipment. A supportive, inclusive workplace at XMA awaits you.
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L1 IT Service Desk Analyst β Nottingham employer: THE CHANNEL RECRUITER LTD
XMA offers a dynamic work environment in Nottingham, where employees are valued for their contributions and encouraged to grow professionally. With a hybrid working model, competitive private healthcare benefits, and a strong focus on teamwork and communication, this role as a Credit Controller provides an excellent opportunity for those looking to make a meaningful impact while enjoying a supportive workplace culture.