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- Tasks: Provide hands-on IT support and solve technical issues for clients in the Southeast.
- Company: Join a trailblazing Tier 1 MSP with an innovative culture.
- Benefits: Ongoing training, industry-leading qualifications, and a chance to work with exciting technologies.
- Why this job: Make a real impact by solving problems and delivering results for clients.
- Qualifications: Experience in IT support, troubleshooting skills, and a customer-focused mindset.
- Other info: Dynamic role with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Do you have IT Field Support experience? Do you like working client side and love solving IT issues? Are you currently an IT Field Engineer? Do you thrive on delivering results and love fixing problems? If so, we may have the role for you!
Due to new contract wins, my client, a trailblazing Tier 1 MSP, is currently looking for an IT Field Engineer to join their team. With an innovative and forward-thinking culture, our client offers the chance to challenge a variety of exciting technologies within networking, storage, virtualisation, and cybersecurity.
As an IT Field Engineer, you will be tasked with delivering hands-on technical support to their clients throughout the Southeast.
LOCATION: Cobham Field Based Clientside Southeast
JOB SPECIFICATION:
- IT Field Engineer Support experience with Microsoft server and desktop operating systems
- Ability to troubleshoot wired and wireless networks
- Knowledge of network security hardware and software including firewalls and anti-virus systems
- A full driving license and access to your own vehicle
REQUIREMENTS:
- As an IT Field Engineer, you will possess a strong customer-focus and a logical approach to problem-solving.
- Excellent prioritization and planning skills are also key.
- Excellent general troubleshooting skills and experience as a customer-facing support engineer and/or analyst.
You will be provided with ongoing training, and our client will help you achieve industry-leading qualifications, making this an exceptional opportunity to enhance your prospects.
It Field Engineer in Guildford employer: THE CHANNEL RECRUITER LTD
Contact Detail:
THE CHANNEL RECRUITER LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land It Field Engineer in Guildford
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT field. Attend local meetups or tech events, and don’t be shy about introducing yourself. You never know who might have a lead on your next role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in IT support. This gives potential employers a tangible look at what you can do, especially when it comes to troubleshooting and problem-solving.
✨Tip Number 3
Prepare for those interviews like a pro! Research common IT Field Engineer interview questions and practice your responses. Be ready to discuss specific scenarios where you’ve solved problems or delivered excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace It Field Engineer in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT Field Support experience and any relevant skills. We want to see how your background aligns with the job description, so don’t be shy about showcasing your troubleshooting prowess and customer-focus!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about solving IT issues and how you thrive in client-facing roles. Let us know what excites you about working with innovative technologies.
Showcase Your Technical Skills: Be specific about your experience with Microsoft server and desktop operating systems, as well as your knowledge of network security hardware. We love seeing candidates who can demonstrate their hands-on technical support abilities!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at THE CHANNEL RECRUITER LTD
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft server and desktop operating systems, as well as wired and wireless networks. Be ready to discuss specific troubleshooting scenarios you've faced in the past and how you resolved them.
✨Show Off Your Customer Focus
Since this role is client-facing, it's crucial to demonstrate your strong customer service skills. Prepare examples of how you've successfully handled difficult situations with clients and how you prioritise their needs while solving IT issues.
✨Get Familiar with Security Protocols
As network security is a key part of the job, make sure you understand firewalls and anti-virus systems. Be prepared to talk about any experience you have with these technologies and how you've implemented security measures in previous roles.
✨Plan Your Journey
Since this is a field-based position, ensure you have a plan for getting to the interview location. Arriving on time shows your commitment and organisational skills, which are essential for an IT Field Engineer.
