XMA in Nottingham is seeking a DMAAS Analyst to manage the day-to-day operation of the hardware support team, delivering repairs and maintenance, and handling customer contacts via phone, email and self-service portals. You will work with the Hardware Support Manager to develop and improve processes and manage customer relationships, ensuring service is responsive and results-driven.
Exceptional communication and attention to detail are essential as you support customers and contribute to
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DMaaS Operations & Customer Success Analyst employer: THE CHANNEL RECRUITER LTD
XMA offers a dynamic work environment in Nottingham, where employees are valued for their contributions and encouraged to grow professionally. With a hybrid working model, competitive private healthcare benefits, and a strong focus on teamwork and communication, this role as a Credit Controller provides an excellent opportunity for those looking to make a meaningful impact while enjoying a supportive workplace culture.