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- Tasks: Manage online product listings and optimise customer experience for a leading e-commerce site.
- Company: Join a top-tier consumer electronics brand driving innovation in the digital space.
- Benefits: Enjoy a hybrid work model with flexible office days and potential corporate perks.
- Why this job: Be at the forefront of e-commerce growth, making a real impact on customer experience.
- Qualifications: 7+ years in online marketing or e-commerce, with strong SEO and UX knowledge required.
- Other info: This role does not offer sponsorship; ideal for experienced professionals ready to lead.
The predicted salary is between 43200 - 72000 £ per year.
Hybrid – 3 days in the office Please note this role doesn\’t offer sponsorship The Change Partners are working with a tier 1 consumer electronics business to find a data-driven online experience manager. This person will play a pivotal role in driving the growth of the UK e-commerce website by owning the end-to-end customer experience and commercial performance of specific product categories. Key Responsibilities Manage product listings, promotions, and campaign execution to meet performance targets. Lead the UX and conversion rate optimisation (CRO) strategy, identifying friction points and prioritising improvements for both desktop and mobile sites. Analyse data from sources like GA4, AA, Content Square, and Excel to derive actionable insights and present recommendations for continuous improvement. Lead a virtual team of agency talent using agile methods, collaborating with various internal teams, including product, merchandising, and marketing. Plan and execute integrated website communications for product launches, brand campaigns, and promotions, ensuring alignment with marketing objectives. Monitor SEO performance and optimise content, metadata, and technical SEO to improve organic visibility and the on-site experience. What we’re looking for We are looking for someone with at least 7 years of experience in online marketing, e-commerce, or UX strategy, preferably within a large multinational or consumer tech business. Proven track record of delivering end-to-end digital projects and conversion-driven campaigns. Strong knowledge of SEO, CRO, UX principles, and e-commerce platforms is essential. The ability to simplify and present data from tools like GA4, AA, and Excel is also required. Experience in managing agencies and virtual teams, and a familiarity with agile tools such as Jira, Asana, or Monday.com41bf1e1f-b16b-4260-a40a-17c77a06fd15
Online Experience Manager employer: The Change Partners - Global talent specialists for a connected world
Contact Detail:
The Change Partners - Global talent specialists for a connected world Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Experience Manager
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce and UX design. Being able to discuss current best practices and innovations during your interview will show that you're not just experienced, but also passionate about the field.
✨Tip Number 2
Prepare specific examples of how you've used data analytics tools like GA4 or Excel to drive improvements in online performance. This will demonstrate your ability to derive actionable insights and make data-driven decisions.
✨Tip Number 3
Brush up on your knowledge of SEO and CRO strategies. Be ready to discuss how you've successfully implemented these strategies in past roles, as this is crucial for optimising the customer experience and driving conversions.
✨Tip Number 4
Showcase your experience in leading virtual teams and using agile methodologies. Highlight any tools you've used, like Jira or Asana, to manage projects effectively, as this will be key in collaborating with various internal teams.
We think you need these skills to ace Online Experience Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in online marketing, e-commerce, and UX strategy. Use specific examples that demonstrate your ability to manage product listings, promotions, and campaigns effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for driving e-commerce growth and detail your experience with data analysis tools like GA4 and Excel. Mention your familiarity with SEO and CRO strategies, and how you can contribute to the company's success.
Showcase Your Data Skills: Since the role requires strong analytical skills, include a section in your application that showcases your ability to derive actionable insights from data. Provide examples of how you've used data to improve customer experiences or drive conversions.
Highlight Team Leadership Experience: If you have experience managing virtual teams or working with agencies, make sure to highlight this in your application. Discuss your approach to collaboration and how you've successfully led projects using agile methodologies.
How to prepare for a job interview at The Change Partners - Global talent specialists for a connected world
✨Showcase Your Data Skills
Since the role requires a strong understanding of data analysis, be prepared to discuss your experience with tools like GA4 and Excel. Bring examples of how you've used data to drive decisions and improve online experiences.
✨Demonstrate Your UX Knowledge
Highlight your expertise in UX and conversion rate optimisation. Be ready to talk about specific projects where you identified friction points and implemented changes that led to measurable improvements.
✨Discuss Your Leadership Experience
As this role involves leading a virtual team, share your experiences managing agencies and collaborating with cross-functional teams. Emphasise your ability to work in an agile environment and how you've successfully led projects to completion.
✨Prepare for SEO Conversations
Given the importance of SEO in this position, brush up on your knowledge of SEO best practices. Be ready to discuss how you've optimised content and improved organic visibility in previous roles.
