At a Glance
- Tasks: Lead and manage multiple eCommerce development teams across Europe for a global brand.
- Company: Join a Tier-1 global consumer brand's D2C Centre of Excellence team.
- Benefits: Competitive day-rate contract with opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement and innovation.
- Why this job: Make a significant impact in a dynamic eCommerce environment with cutting-edge technology.
- Qualifications: 10+ years in project management and 5+ years in eCommerce platforms required.
The predicted salary is between 60750 - 74250 £ per year.
The Change Partners are working with a Tier-1 global consumer brand who are looking to hire an Ecommerce Project Manager to join their European D2C Centre of Excellence team. This is a fantastic opportunity for a senior technology and delivery leader with strong eCommerce experience to take ownership of development and operations across a large-scale, multi-market D2C ecosystem.
You'll play a key role in leading multiple development and Scrum teams across Europe, overseeing 50+ engineers, developers and delivery resources. You'll be responsible for ensuring high-quality delivery, operational performance, and continuous improvement across the D2C platform. This a day-rate contract position looking to start in 2-3 months.
Key responsibilities:
- Lead and manage multiple development and Scrum teams comprising 50+ engineers, developers and delivery resources across Europe.
- Own the delivery and operational support of eCommerce solutions across multiple European markets.
- Oversee multiple projects, enhancement initiatives and strategic programmes, ensuring delivery against timelines, scope and business requirements.
- Lead workforce planning, budgeting, resource forecasting and external vendor management.
- Establish and maintain governance processes covering SLAs, KPIs, delivery performance and operational objectives.
- Monitor project performance, dependencies, milestones, risks and resource utilisation.
- Act as a senior escalation point for delivery, operational and strategic matters.
- Build strong relationships with stakeholders across European markets, business teams, technology teams and external partners.
- Drive continuous improvement through automation, AI adoption, process optimisation and operational efficiencies.
- Work closely with architecture and engineering teams to review and challenge solution designs and technical approaches.
- Prepare executive reporting covering delivery performance, operational health, risks and strategic initiatives.
- Support roadmap planning across markets, aligning development capacity with business priorities and future growth.
Your background:
- 10+ years' experience across project/programme management, technology delivery or a similar environment.
- 5+ years' experience working with eCommerce platforms, ideally Hybris/SAP Commerce, within a multi-market or digital operations environment.
- Strong experience leading large development, engineering or delivery teams.
- Proven experience managing complex projects and programmes across multiple markets.
- Strong understanding of operational performance, SLAs, ticket lifecycles, backlogs and delivery metrics.
- Experience with workforce planning, budgeting, resource forecasting and vendor management.
- Strong working knowledge of JIRA, Confluence and Excel.
Please apply below with your CV if you're interested.
Ecommerce Project Manager in London employer: The Change Partners - Global talent specialists for a connected world
The Change Partners is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development while working with a tier-1 global consumer brand. Our hybrid working model ensures flexibility, allowing you to balance your professional and personal life effectively.
Contact Details:
The Change Partners - Global talent specialists for a connected world Recruitment Team
