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- Tasks: Lead retail strategy and execution for an iconic travel brand, focusing on duty-free operations.
- Company: Join a renowned travel brand known for its exceptional customer experiences and global presence.
- Benefits: Enjoy flexible part-time hours with potential for full-time, plus opportunities for growth.
- Why this job: Be at the forefront of retail innovation in travel, impacting international shoppers' experiences.
- Qualifications: 5+ years in high-volume retail, especially in duty-free or travel environments, with strong leadership skills.
- Other info: Initial part-time role with a pathway to permanent full-time position.
The predicted salary is between 60000 - 84000 £ per year.
The Change Partners are working with an iconic Travel brand who are looking for a Head of Retail on an initial contract to permanent basis starting part-time (1-2 days per week initially which will increase).
The Head of Retail will be responsible for overall Retail strategy and execution including Duty Free and Operator tender, management and implementation including working with Operators for Retail execution.
Key Responsibilities- Develop and implement the overall retail strategy for all duty-free and tender, aligning with company objectives and market trends.
- Drive sales targets and profitability across all stores through effective merchandising, promotions, and sales team motivation.
- Oversee all aspects of retail operations, including inventory management, visual merchandising, store maintenance, and adherence to operational standards and regulations specific to duty-free and tender environments.
- Manage and execute Outlet implementation with Operators.
- Champion a customer-centric approach, ensuring exceptional service delivery and a memorable shopping experience for diverse international travelers.
- Manage budgets, analyse sales data, control costs, and provide regular commercial reports to senior management.
- Build and maintain strong relationships with relevant authorities, concessionaires, brand partners, and other key stakeholders in the duty-free and tender ecosystem.
- Stay abreast of industry trends, competitor activities, and traveler demographics to identify new opportunities and inform strategic decisions.
- Participate in and oversee the development of competitive tender bids for new and existing retail concessions, demonstrating deep understanding of commercial terms and operational requirements.
- Minimum of 5 years experience in high-volume retail, with a significant portion of that experience specifically within duty-free, travel retail, airports/rail or similar international concession environments.
- Demonstrable success in driving sales growth and profitability in a multi-store retail portfolio.
- Strong understanding of duty-free operational complexities, retail operations, and concession agreements.
- Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and manage diverse teams.
- Proven financial acumen, including budget management, forecasting, and P&L responsibility.
Please apply for further information.
Head of Retail - Travel (, , United Kingdom) employer: The Change Partners - Global talent specialists for a connected world
Contact Detail:
The Change Partners - Global talent specialists for a connected world Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail - Travel (, , United Kingdom)
✨Tip Number 1
Network with professionals in the travel retail industry. Attend relevant trade shows, conferences, or local meetups to connect with key players and learn about potential opportunities. Building relationships can often lead to insider information about job openings.
✨Tip Number 2
Stay updated on industry trends and news related to duty-free and travel retail. Subscribe to industry publications or follow influential figures on social media. This knowledge will not only help you in interviews but also demonstrate your passion for the sector.
✨Tip Number 3
Consider reaching out directly to current or former employees of the company you're interested in. They can provide valuable insights into the company culture and expectations for the Head of Retail role, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven sales growth and managed teams in previous roles. Be ready to share metrics and outcomes that highlight your success in similar environments, as this will be crucial in demonstrating your fit for the position.
We think you need these skills to ace Head of Retail - Travel (, , United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume retail, particularly within duty-free or travel retail environments. Use specific examples to demonstrate your success in driving sales growth and managing multi-store portfolios.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the retail strategy and operational complexities mentioned in the job description. Explain how your background aligns with the company's objectives and how you can contribute to their success.
Highlight Leadership Skills: Emphasise your leadership and interpersonal skills in both your CV and cover letter. Provide examples of how you've inspired and managed diverse teams, as this is crucial for the Head of Retail role.
Showcase Financial Acumen: Include details about your experience with budget management, forecasting, and P&L responsibility. This will demonstrate your financial acumen, which is essential for the position.
How to prepare for a job interview at The Change Partners - Global talent specialists for a connected world
✨Showcase Your Retail Strategy Expertise
Be prepared to discuss your experience in developing and implementing retail strategies, especially in duty-free environments. Highlight specific examples where you've driven sales growth and profitability, as this will resonate with the interviewers.
✨Demonstrate Financial Acumen
Since the role involves budget management and financial reporting, come equipped with examples of how you've successfully managed budgets and analysed sales data in previous roles. This will show your capability in handling the financial aspects of the position.
✨Emphasise Leadership Skills
The Head of Retail role requires exceptional leadership abilities. Prepare to share instances where you've inspired and managed diverse teams, particularly in high-pressure retail environments. This will illustrate your fit for the leadership aspect of the role.
✨Stay Updated on Industry Trends
Research current trends in the travel retail sector and be ready to discuss how these could impact the company's strategy. Showing that you are proactive about industry knowledge will demonstrate your commitment and strategic thinking.
