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- Tasks: Lead the mobile trade-in and refurbishment division for a top-tier consumer brand.
- Company: Join The Change Partners, specialists in global talent for a connected world.
- Benefits: Enjoy hybrid working, car allowance, performance bonuses, and product discounts.
- Why this job: Make a real impact in the electronics industry while leading innovative strategies.
- Qualifications: Experience in electronics trade-in operations and strong leadership skills.
- Other info: Be part of a dynamic team with opportunities for growth and mentorship.
The predicted salary is between 43200 - 72000 £ per year.
The Change Partners are looking for a Head of Mobile Trade In/Refurbishments/Returns to lead a critical division for a tier-1 Consumer Mobile Brand. In this role, you will own the end-to-end lifecycle of trade-in and refurbished devices across the European market, balancing operational excellence with commercial profitability. You will be the bridge between local subsidiaries and Global HQ, ensuring that the brand’s value innovation strategy is executed with precision.
Strategic & Operational Leadership
- Optimise Financial Returns: Develop and execute strategies to manage the residual value of devices, ensuring maximum efficiency and profitability through the refurbishment cycle.
- Regional Influence: Act as a key advisor to Subsidiary Presidents and cross-functional Heads to align GVI operations with broader business goals.
- Global Alignment: Partner with Suwon HQ leadership to ensure all regional initiatives mirror the brand’s global strategic direction.
- Quality & Compliance: Establish rigorous quality control measures that meet brand guidelines as well as environmental and safety standards.
- End-to-End Execution: Oversee the entire process from initial return and inspection to final repair and market resale.
- Market Expansion: Identify new growth opportunities by deeply analysing consumer behaviour and evolving electronics industry trends.
- Cross-Functional Synergy: Collaborate with GTM, Sales, and Marketing teams to design and launch effective commercial plans for refurbished products.
- Vendor Management: Coordinate with European suppliers and vendors to ensure a seamless supply chain of parts and materials.
- People Leadership: Lead a virtual team of specialists and provide clear mentorship to direct reports to foster a high-performing, inclusive culture.
Your background
- Industry Expertise: Significant experience in electronics, specifically within trade-in or refurbished channel operations.
- Commercial Acumen: A proven track record of managing account-level P&Ls and handling complex contract negotiations.
- Ecosystem Knowledge: Experience managing commercial relationships within Carrier, Retail, or Distribution networks.
- Leadership Style: A resilient, growth-minded leader capable of motivating teams in a fast-paced, matrixed environment.
Benefits
This position offers a hybrid working model (3 days in-office, 2 days remote) and a comprehensive benefits package. You will receive a car allowance, performance-linked bonuses, and access to significant discounts on a wide range of the brand's products.
Please apply for further information.
Head of Mobile Trade in, Refurbishment and Returns in England employer: The Change Partners - Global talent specialists for a connected world
Contact Detail:
The Change Partners - Global talent specialists for a connected world Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Mobile Trade in, Refurbishment and Returns in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to The Change Partners. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their approach to mobile trade-ins and refurbishments so you can showcase how your experience aligns with their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can optimise financial returns and lead cross-functional teams effectively. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Head of Mobile Trade in, Refurbishment and Returns in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in trade-in and refurbishment operations, and don’t forget to showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Mobile Trade In role. Share specific examples of your past successes and how they align with our goals at StudySmarter.
Showcase Your Strategic Thinking: In your application, demonstrate your ability to think strategically. Discuss how you've optimised financial returns or led cross-functional teams in the past. We love seeing candidates who can connect the dots between operational excellence and commercial profitability!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at The Change Partners - Global talent specialists for a connected world
✨Know Your Stuff
Make sure you’re well-versed in the mobile trade-in and refurbishment processes. Brush up on industry trends, especially around consumer behaviour and electronics. This will help you speak confidently about how you can optimise financial returns and manage the lifecycle of devices.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and driving operational excellence. Think about times when you’ve motivated a team or collaborated across functions to achieve a common goal. This role requires strong people leadership, so be ready to demonstrate your style.
✨Align with Global Strategy
Understand the brand’s global value innovation strategy and be prepared to discuss how you would ensure regional initiatives align with it. Show that you can act as a bridge between local subsidiaries and HQ by sharing insights on how to execute strategies effectively.
✨Ask Smart Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current challenges in the refurbishment cycle or how they measure success in their trade-in programmes. This not only demonstrates your knowledge but also your enthusiasm for the position.
