Contact Centre - Project/Delivery Manager

This role is responsible for providing technical operation service, consulting, and implementation services within the European Regional Office for a Global Multinational Electronics Corporation. This client leads the market in cutting-edge consumer and business technology across Europe. The successful candidate will use deep and strong knowledge of Customer Service business practices and business application knowledge to drive European-wide operational excellence. Experience and knowledge in Enterprise Software Solutions consulting are highly beneficial. Key Responsibilities: European Operational Oversight: Supervise performance across all Contact Centre channels (voice, chat, social, in-app) at local and regional levels. Strategy