Switchboard Manager

Switchboard Manager

City of Westminster Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage the switchboard operations and ensure smooth communication.
  • Company: Join The Chancery Rosewood, a luxury hotel in a historic U.S. Embassy.
  • Benefits: Enjoy competitive pay, flexible hours, and unique hospitality perks.
  • Why this job: Be part of a prestigious hotel opening, shaping guest experiences in a stunning setting.
  • Qualifications: Previous experience in hospitality or customer service is preferred.
  • Other info: Opening in Summer 2025, be among the first to join this exciting venture.

The predicted salary is between 36000 - 60000 £ per year.

The Chancery Rosewood - opening in Summer 2025, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It will include 144 spacious suites designed by Joseph Dirand, including a variety of dining and entertainment spaces: providing a stage for progressive ideas, voices and expression.

Switchboard Manager employer: The Chancery Rosewood

The Chancery Rosewood is an exceptional employer, offering a unique opportunity to be part of a prestigious hotel opening in the heart of London. With a commitment to fostering a collaborative and innovative work culture, employees can expect ample growth opportunities within the renowned Rosewood Hotel Group. The stunning location on Grosvenor Square, combined with the chance to work in a beautifully reimagined space designed by Sir David Chipperfield, makes this role not just a job, but a meaningful career path in the hospitality industry.
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Contact Detail:

The Chancery Rosewood Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Switchboard Manager

✨Tip Number 1

Familiarise yourself with the Rosewood brand and its values. Understanding their commitment to luxury and exceptional service will help you align your approach during interviews and discussions.

✨Tip Number 2

Network with professionals in the hospitality industry, especially those who have experience with luxury hotels. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.

✨Tip Number 3

Research the location and history of the former U.S. Embassy on Grosvenor Square. Being knowledgeable about the venue can demonstrate your genuine interest in the role and the unique aspects of the hotel.

✨Tip Number 4

Prepare to discuss your experience in managing switchboard operations and how you handle high-pressure situations. Be ready to share specific examples that showcase your problem-solving skills and ability to maintain excellent communication.

We think you need these skills to ace Switchboard Manager

Leadership Skills
Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Multitasking Abilities
Attention to Detail
Team Management
Conflict Resolution
Time Management
Operational Efficiency
Knowledge of Hospitality Industry Standards
Adaptability
Technical Proficiency in Switchboard Systems
Training and Development Skills

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Switchboard Manager. Highlight your experience in managing communication systems and customer service skills that align with the expectations of The Chancery Rosewood.

Tailor Your CV: Customise your CV to reflect relevant experience in hospitality and management. Emphasise any previous roles where you successfully handled switchboard operations or similar responsibilities.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of The Chancery Rosewood's vision. Mention how your skills can contribute to creating a unique guest experience.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in a managerial role.

How to prepare for a job interview at The Chancery Rosewood

✨Know the Venue

Familiarise yourself with The Chancery Rosewood and its unique features. Understanding the hotel's history and design will show your genuine interest in the role and the establishment.

✨Highlight Relevant Experience

Prepare to discuss your previous experience in managing switchboard operations or similar roles. Be ready to provide specific examples of how you've successfully handled high-pressure situations or improved communication processes.

✨Demonstrate Leadership Skills

As a Switchboard Manager, you'll need to lead a team effectively. Think of instances where you've motivated your team or resolved conflicts, and be prepared to share these stories during the interview.

✨Ask Insightful Questions

Prepare thoughtful questions about the hotel's vision and how the switchboard team fits into that. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career goals.

Switchboard Manager
The Chancery Rosewood
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  • Switchboard Manager

    City of Westminster
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-02

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    The Chancery Rosewood

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