Luxury Floor Manager — Guest Experience Lead
Luxury Floor Manager — Guest Experience Lead

Luxury Floor Manager — Guest Experience Lead

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to enhance guest experiences in a luxury hotel setting.
  • Company: A prestigious luxury hotel in Greater London.
  • Benefits: Competitive salary, flexible shifts, and opportunities for career advancement.
  • Why this job: Join a dynamic team and make a real difference in guest satisfaction.
  • Qualifications: Experience in luxury hospitality and strong leadership skills.
  • Other info: Ideal for passionate individuals ready to inspire and manage a dedicated team.

The predicted salary is between 36000 - 60000 £ per year.

A leading luxury hotel in Greater London is seeking an experienced Floor Manager to lead the team and enhance guest experiences. The ideal candidate will have a strong background in quality restaurant or luxury hospitality settings, alongside excellent leadership, communication, and organizational skills. This role demands a passionate individual who can manage service, ensure compliance with standards, and inspire their team. Candidates should be flexible with shifts, including evenings and weekends.

Luxury Floor Manager — Guest Experience Lead employer: The Chancery Rosewood

As a leading luxury hotel in Greater London, we pride ourselves on fostering a vibrant work culture that values excellence and innovation in guest service. Our employees enjoy competitive benefits, ongoing training, and clear pathways for career advancement, all within a dynamic environment that celebrates diversity and teamwork. Join us to be part of a prestigious establishment where your contributions directly enhance the guest experience and your professional growth is supported.
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Contact Detail:

The Chancery Rosewood Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Luxury Floor Manager — Guest Experience Lead

Tip Number 1

Network like a pro! Connect with people in the luxury hospitality scene, attend industry events, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!

Tip Number 2

Show off your personality during interviews! This role is all about enhancing guest experiences, so let your passion for hospitality shine through. We want to see how you can inspire a team and create memorable moments for guests.

Tip Number 3

Research the hotel inside out! Understand their values, mission, and what makes them stand out in the luxury market. We love candidates who can demonstrate their knowledge and show us why they’re the perfect fit for our team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Let’s get you on board!

We think you need these skills to ace Luxury Floor Manager — Guest Experience Lead

Leadership Skills
Communication Skills
Organizational Skills
Guest Experience Management
Service Management
Compliance Management
Team Inspiration
Flexibility with Shifts

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for luxury hospitality shine through. We want to see how much you care about enhancing guest experiences and leading a team to success.

Highlight Relevant Experience: Make sure to showcase your background in quality restaurant or luxury settings. We’re looking for someone who can hit the ground running, so don’t hold back on sharing your achievements in previous roles.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that highlight your skills and experience without unnecessary fluff. Remember, clarity is key!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team.

How to prepare for a job interview at The Chancery Rosewood

Know the Luxury Game

Familiarise yourself with the luxury hospitality sector. Research the hotel’s values, services, and guest experience philosophy. This will help you demonstrate your understanding of what makes a luxury experience stand out during the interview.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in previous roles. Think about specific situations where you inspired your team or improved service quality. Be ready to discuss your leadership style and how it aligns with the hotel's mission.

Master Communication

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to refine your responses and ensure you convey your passion for guest experience.

Flexibility is Key

Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight your willingness to adapt to the needs of the hotel, especially during peak times, and share any relevant experiences that showcase your commitment to excellent service.

Luxury Floor Manager — Guest Experience Lead
The Chancery Rosewood
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