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- Tasks: Deliver exceptional in-room dining experiences with warmth and precision.
- Company: Join the iconic Rosewood Hotel Group, known for luxury and hospitality.
- Benefits: Competitive pay, flexible hours, and a chance to work in a stunning environment.
- Why this job: Be the face of luxury service and create memorable moments for guests.
- Qualifications: Experience in hospitality and strong communication skills are preferred.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 1300 - 1800 £ per month.
The Chancery Rosewood – a Rosewood Hotel Group property – is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. With 144 spacious suites designed by Joseph Dirand and a collection of distinctive dining and entertainment spaces, the hotel will stand as a stage for progressive ideas, voices, and expression.
As In-Room Dining Server, you will be the first point of contact for our guests’ private dining experience. With a warm and attentive approach, you will take and process orders with accuracy, communicate seamlessly with the kitchen and service teams, and ensure each order is delivered with precision and grace. Your professionalism, product knowledge, and ability to anticipate guest needs will help transform in-room dining into an effortless extension of our luxury hospitality.
Key Responsibilities- Answer and process all in-room dining calls and orders with efficiency, warmth, and accuracy.
- Provide knowledgeable recommendations on food, beverages, and special requests.
- Coordinate with culinary and service teams to ensure flawless preparation and timely delivery.
- Maintain an up-to-date knowledge of menus, seasonal offerings, and hotel services.
- Handle guest feedback and requests with professionalism, ensuring the highest level of satisfaction.
- Ensure all orders and billing are processed accurately in the system.
- Previous experience in luxury hotels, restaurants, or customer-facing roles preferred.
- Strong communication skills and a polished telephone manner.
- Excellent organisational skills and attention to detail.
- Ability to remain calm under pressure and multitask effectively.
- A passion for hospitality, service, and creating memorable guest experiences.
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.
About RosewoodRosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.
In Room Dining Server employer: The Chancery Rosewood
Contact Detail:
The Chancery Rosewood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Room Dining Server
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the menus, seasonal offerings, and services. This way, when you chat with guests, you can offer spot-on recommendations that show you really care about their experience.
✨Tip Number 2
Practice your communication skills! Whether it’s on the phone or face-to-face, being warm and professional is key. Role-play with a friend or family member to nail that polished telephone manner before you step into the real deal.
✨Tip Number 3
Stay calm under pressure! In a busy environment like in-room dining, things can get hectic. Work on your multitasking skills and find ways to keep your cool, so you can deliver that top-notch service every time.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at The Chancery Rosewood.
We think you need these skills to ace In Room Dining Server
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight any previous experience in luxury hotels or customer-facing roles. We love seeing how your background aligns with the In-Room Dining Server position, so be specific about your relevant skills!
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, double-check for any typos or errors. A polished application reflects your professionalism and care for quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Chancery Rosewood!
How to prepare for a job interview at The Chancery Rosewood
✨Know the Menu Inside Out
Make sure you’re familiar with the menu and seasonal offerings. This will not only help you answer questions confidently but also allow you to make knowledgeable recommendations, which is key for an In-Room Dining Server.
✨Practice Your Communication Skills
Since you'll be the first point of contact for guests, practice your telephone manner and ensure you can communicate clearly and warmly. Role-play with a friend or family member to get comfortable with taking orders and handling requests.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks under pressure. Highlighting your ability to stay calm and organised will demonstrate that you can handle the fast-paced environment of luxury hospitality.
✨Emphasise Your Passion for Hospitality
During the interview, share your enthusiasm for creating memorable guest experiences. Talk about what hospitality means to you and how you’ve gone above and beyond in previous roles to ensure guest satisfaction.
