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- Tasks: Lead a team to deliver exceptional service and guest experiences in a luxury setting.
- Company: Rosewood is redefining luxury hospitality with unique, curated experiences in Mayfair.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a prestigious team and make a real impact in a vibrant, fast-paced atmosphere.
- Qualifications: Experience in luxury hospitality leadership and a passion for outstanding service are essential.
- Other info: Diversity and inclusion are at the heart of our hiring process.
The predicted salary is between 36000 - 60000 £ per year.
The Chancery Rosewood – opening Summer 2025, is redefining luxury in Mayfair, housed in the former U.S. Embassy and reimagined by Sir David Chipperfield. With 144 suites by Joseph Dirand and a collection of dynamic dining and bar spaces, it’s a place where experiences are curated, conversations flow, and every detail matters.
As a Team Leader, you will play a key role in delivering seamless service and exceptional guest experiences. You will support the leadership team in overseeing daily operations, guiding and motivating colleagues, and ensuring that every interaction reflects the highest standards of luxury hospitality.
Key Responsibilities- Lead and support your team to ensure smooth day-to-day operations.
- Provide hands-on guidance to maintain service excellence and efficiency.
- Foster a positive, team-oriented environment while mentoring colleagues.
- Address guest needs proactively, ensuring an exceptional experience.
- Assist with training and continuous improvement initiatives.
- Experience in a leadership or supervisory role within luxury hospitality.
- A natural leader with strong communication and problem-solving skills.
- Passionate about delivering outstanding service with attention to detail.
- Adaptable and able to thrive in a fast-paced environment.
- A proactive and solution-focused approach to challenges.
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.
About RosewoodRosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.
Head Waiter employer: The Chancery Rosewood
Contact Detail:
The Chancery Rosewood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Familiarise yourself with the luxury hospitality sector, especially in Mayfair. Understanding the local market and the expectations of high-end clientele will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the luxury hospitality industry. Attend events or join online forums where you can connect with current employees or leaders in the field, as personal recommendations can significantly boost your chances.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples from your past experiences. Be prepared to explain how you've successfully led teams and improved service standards in previous roles.
✨Tip Number 4
Research Rosewood Hotel Group's values and mission. Tailor your conversations to reflect their commitment to diversity, inclusion, and relationship hospitality, demonstrating that you align with their culture and ethos.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter at The Chancery Rosewood. Highlight your relevant experience in luxury hospitality and how it aligns with their expectations.
Tailor Your CV: Customise your CV to reflect your leadership experience and skills in the hospitality sector. Emphasise your ability to foster a positive team environment and deliver exceptional guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury service and your proactive approach to challenges. Mention specific examples from your past roles that demonstrate your problem-solving skills and attention to detail.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as these can detract from your professionalism and attention to detail.
How to prepare for a job interview at The Chancery Rosewood
✨Showcase Your Leadership Skills
As a Head Waiter, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. This will show the interviewers that you can guide and motivate your colleagues effectively.
✨Emphasise Your Attention to Detail
Luxury hospitality is all about the finer details. Be ready to discuss how you ensure every guest experience is exceptional. Share specific instances where your attention to detail made a significant difference in service quality.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Think of situations where you had to address guest complaints or manage a busy service period. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Demonstrate Your Passion for Hospitality
Your enthusiasm for delivering outstanding service should shine through. Talk about what excites you about working in luxury hospitality and how you stay motivated in a fast-paced environment. This passion can set you apart from other candidates.
