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- Tasks: Lead wellness operations, develop innovative spa programs, and manage a dynamic team.
- Company: Join Rosewood, a top global hospitality group focused on relationship-driven service.
- Benefits: Enjoy a collaborative work environment, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a new luxury hotel opening in 2025, shaping wellness experiences in London.
- Qualifications: Experience in spa management and a passion for wellness are essential.
- Other info: Candidates must be eligible to live and work in the UK.
The predicted salary is between 43200 - 72000 ÂŁ per year.
The Chancery Rosewood will welcome guests into a world of enriching experiences and unforgettable moments where they will feel inspired and elevated from the everyday. We will inject new energy into London’s scene where our associates will be the centre of our success. Opening in 2025.
Rosewood Hotel Group is one of the world’s leading global lifestyle and hospitality management groups. Our group’s foundation is a commitment to “Relationship Hospitality” – a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which our hotels operate. By doing so, we strive to become the industry leader in delivering the true meaning of hospitality.
The Director of Wellness oversees the daily operations of the spa, fitness and Asaya members. You will be responsible for developing and maintaining an innovative, unique and noteworthy wellness offering for hotel guests and members. A natural born leader, you will develop the teams’ knowledge, skills, and service for a destination spa and build, nurture relationships with the team to ensure they provide an engaging, intuitive and refined service to our members and guests.
- Lead and manage all aspects of wellness operations which include spa, fitness and Asaya membership, ensuring exceptional service delivery and financial performance across all areas.
- Develop strategic direction of wellness areas, create innovative spa & wellness programs and packages to drive revenue and meet market demands.
- Play a crucial role in driving revenue growth, implementing marketing initiatives, and fostering relationships with guests, members and third parties.
- Drive membership acquisition and retention by offering unique and bespoke services, keeping up with latest market trends.
- Prepare monthly financial and statistical reports, incorporating proposals and recommendations regarding policy and operation at the Spa, taking into account competition, occupancy and usage, market share and achievement of targets.
- Liaise with the Director of Communications in the preparation and development of marketing plans for the year and co-ordination of all promotional plans and projects for the facility.
- Develop and maintain strong relationships with guests and members, ensuring their needs and preferences are anticipated and met.
- Assist in recruiting, training, and managing the wellness team, fostering a positive and collaborative work environment.
A collaborative and hands on leader, with a passion for your team. Extensive knowledge of local spa market. Proven experience running successful spa and fitness operations with membership components. Preferably you’ll have had exposure of experience of being part of a pre-opening team. Demonstrate Rosewood's core values and truly be able to share and express your passion for your industry. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modelling inclusive behaviours.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Director of Wellness employer: The Chancery Rosewood
Contact Detail:
The Chancery Rosewood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Wellness
✨Tip Number 1
Network with professionals in the wellness and hospitality industry. Attend relevant events, workshops, or seminars to meet potential colleagues and mentors who can provide insights into the role and the company culture at Rosewood.
✨Tip Number 2
Research the latest trends in wellness and spa services. Being knowledgeable about innovative wellness offerings will not only help you stand out but also demonstrate your commitment to enhancing guest experiences at Rosewood.
✨Tip Number 3
Prepare to discuss your leadership style and how you foster team collaboration. Highlight specific examples of how you've successfully managed teams in previous roles, as this is crucial for the Director of Wellness position.
✨Tip Number 4
Familiarise yourself with Rosewood's core values and their approach to 'Relationship Hospitality'. Be ready to articulate how your personal values align with theirs and how you can contribute to their mission of delivering exceptional service.
We think you need these skills to ace Director of Wellness
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Director of Wellness position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in wellness operations, leadership, and relationship building. Use specific examples that demonstrate your success in similar roles, particularly in spa and fitness environments.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for wellness and hospitality. Discuss your vision for the role and how you plan to enhance the guest experience at Rosewood. Make sure to mention any innovative ideas you have for wellness programmes.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership style and experience in managing teams. Provide examples of how you've developed team members and fostered a positive work environment, as this is crucial for the role.
How to prepare for a job interview at The Chancery Rosewood
✨Show Your Passion for Wellness
Make sure to express your genuine enthusiasm for wellness and hospitality during the interview. Share personal experiences or insights that highlight your commitment to creating enriching experiences for guests and members.
✨Demonstrate Leadership Skills
As a Director of Wellness, showcasing your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on how you developed their skills and fostered a positive work environment.
✨Know the Market Trends
Research the latest trends in the spa and wellness industry. Be ready to discuss innovative ideas for wellness programmes and packages that could drive revenue and meet market demands, demonstrating your strategic thinking.
✨Prepare Financial Insights
Since the role involves financial performance, be prepared to discuss your experience with budgeting and financial reporting. Bring examples of how you've improved financial outcomes in previous roles, as this will show your capability in managing operations effectively.
