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For Companies At a Glance
- Tasks: As a Butler, you'll create unforgettable experiences through personalised service and attention to detail.
- Company: Join Rosewood Hotel Group, a leader in luxury hospitality known for exceptional relationship-building.
- Benefits: Enjoy 12 complimentary room nights, flexible benefits, and a paid day off for your birthday.
- Why this job: Be part of a dynamic team in a stunning new hotel, making lasting connections with guests.
- Qualifications: Passion for service, strong communication skills, and the ability to multitask in a fast-paced environment.
- Other info: This role starts in June 2025, at the iconic former U.S. Embassy on Grosvenor Square.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
The Chancery Rosewood, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. It includes 144 spacious suites designed by Joseph Dirand, alongside a variety of dining and entertainment spaces: providing a stage for progressive ideas, voices and expression.
The Role
Eagle Bar is a destination of effortless elegance, where chic interiors meet expansive roof terraces offering views over Grosvenor Square and Hyde Park. A space that feels luxurious yet inviting, it is London’s definitive spot for those who appreciate the finer things.
As a Food Runner at Eagle Bar, you will play a key role in ensuring that dishes are delivered promptly, accurately, and with care. You will work closely with servers and bartenders to maintain a smooth flow of service, supporting the team in creating a polished yet energetic atmosphere. This is a role for someone with a strong work ethic, attention to detail, and a genuine passion for hospitality.
Key responsibilities include:
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Delivering food and beverage orders quickly and accurately to guests.
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Maintaining excellent communication between the kitchen and the service team.
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Ensuring all items are presented to Rosewood standards before delivery.
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Supporting servers and bartenders with resetting tables, polishing glassware, and maintaining cleanliness.
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Upholding a high level of organisation, efficiency, and teamwork during service.
About You
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Previous experience in a hospitality or service role preferred but not essential.
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Energetic, reliable, and eager to learn.
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Strong attention to detail and a commitment to high standards.
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Team-oriented with good communication skills.
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Professional appearance and a guest-focused attitude.
Diversity & Inclusion
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.
About Rosewood
Rosewood Hotel Group is built on relationship hospitality — where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.
Benefits
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12 complimentary room nights across the Rosewood portfolio annually
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Discounts on Food & Beverage
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Flexible benefits scheme
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Give Days – a paid volunteering day each year
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Birthday day off – a paid day of leave for your birthday
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Developmental & social calendars
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Life insurance cover
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Enhanced sick pay policy
Butler employer: The Chancery Rosewood
Contact Detail:
The Chancery Rosewood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Butler
✨Tip Number 1
Familiarise yourself with the Rosewood brand and its values. Understanding their commitment to 'Relationship Hospitality' will help you align your approach to service with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Rosewood Hotels. They can provide valuable insights into the company culture and what it takes to excel as a Butler, giving you an edge in your application.
✨Tip Number 3
Prepare to showcase your ability to multitask and manage guest requests efficiently. Think of specific examples from your past experiences where you successfully anticipated needs and delivered exceptional service under pressure.
✨Tip Number 4
Demonstrate your creativity in service during any interviews or interactions. Think of unique ways you could enhance the guest experience at The Chancery Rosewood, as this role thrives on personalised and memorable moments.
We think you need these skills to ace Butler
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the specific responsibilities and qualities required for the Butler position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the unique service expectations at The Chancery Rosewood. Use specific examples from your past experiences to demonstrate your ability to create memorable guest experiences.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service where you showcased attention to detail, communication skills, and the ability to anticipate guest needs. Be sure to include any relevant training or certifications.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a Butler role.
How to prepare for a job interview at The Chancery Rosewood
✨Know the Hotel Inside Out
Familiarise yourself with The Chancery Rosewood's unique features, services, and amenities. Being able to discuss the hotel's design and offerings will demonstrate your commitment and knowledge during the interview.
✨Showcase Your Personal Touch
Prepare examples of how you've provided personalised service in previous roles. Highlighting your ability to anticipate guests' needs and create memorable experiences will resonate well with the interviewers.
✨Emphasise Communication Skills
Since building relationships is key in this role, be ready to discuss how you effectively communicate with guests and colleagues. Share specific instances where your communication skills led to positive outcomes.
✨Demonstrate Adaptability and Resourcefulness
Think of scenarios where you've had to think on your feet or solve problems creatively. Sharing these experiences will show that you can handle the fast-paced environment and unexpected challenges that may arise.
