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For Companies At a Glance
- Tasks: Support daily operations and lead the team in a vibrant dining environment.
- Company: Join the iconic Chancery Rosewood, a flagship hotel in London.
- Benefits: Competitive salary, career development, and ongoing training opportunities.
- Why this job: Be part of a dynamic team creating memorable guest experiences.
- Qualifications: Experience in hospitality with strong leadership and communication skills.
- Other info: Flexible hours and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Chancery Rosewood, a Rosewood Hotel Group property, is housed in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. The hotel includes 144 spacious suites designed by Joseph Dirand, alongside a collection of distinctive dining and entertainment spaces, providing a stage for progressive ideas, voices and expression.
GSQ is a lively, contemporary dining and social space designed to flow effortlessly from day into night. As Assistant Manager, you will support the Restaurant Manager in leading daily operations, energising the floor, and creating a confident, welcoming atmosphere where guests feel instantly at ease. You will be a hands-on leader on the floor, helping to deliver seamless service, drive team engagement, and ensure GSQ consistently delivers a vibrant, high-quality guest experience.
Key Responsibilities
- Support the Restaurant Manager in the day-to-day operation of GSQ
- Lead the floor during service, ensuring pace, energy, and consistency
- Build strong guest relationships and encourage repeat business
- Coach and develop the team through active, visible leadership
- Assist with rotas, staffing levels, and operational organisation
- Uphold brand standards, service rituals, and presentation
- Handle guest feedback with professionalism and ownership
- Work closely with kitchen and bar teams to ensure smooth service flow
About You
- Experience as an Assistant Manager, Supervisor, or Floor Manager in a quality-led restaurant or bar environment
- Confident leading teams in busy, social service settings
- A natural host with strong communication and interpersonal skills
- Organised, adaptable, and calm under pressure
- Passionate about food, drink, and modern hospitality experiences
- Flexible and open to working evenings and weekends
What We Offer
- The opportunity to be part of a flagship Rosewood hotel in London
- Career development within Rosewood Hotel Group
- A dynamic, people-focused working environment
- Competitive salary and benefits
- Ongoing training and growth opportunities
Diversity & Inclusion
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.
About Rosewood
Rosewood Hotel Group is built on relationship hospitality—where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.
Assistant Manager - GSQ employer: The Chancery Rosewood
Contact Detail:
The Chancery Rosewood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - GSQ
✨Tip Number 1
Get to know the venue! Before your interview, pop by GSQ and soak in the atmosphere. This will help you understand the vibe and show your genuine interest in the place.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll need to lead a team and engage with guests. Role-play scenarios with friends to boost your confidence and communication skills.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about your experiences in the industry and how you've created memorable moments for guests in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Rosewood family right from the start.
We think you need these skills to ace Assistant Manager - GSQ
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to tailor your application specifically for the Assistant Manager role at GSQ. Highlight your relevant experience in busy restaurant environments and how you've successfully led teams before. We love seeing how you connect your skills to our needs!
Be Specific About Your Experience: Don’t just list your previous jobs—give us the juicy details! Share specific examples of how you’ve energised a team or handled guest feedback. This helps us understand how you can contribute to creating that vibrant atmosphere we’re after.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team at Rosewood!
How to prepare for a job interview at The Chancery Rosewood
✨Know Your Venue
Before the interview, take some time to research The Chancery Rosewood and its dining concept, GSQ. Familiarise yourself with their menu, atmosphere, and any recent news or events. This will not only show your genuine interest but also help you connect your experience to their unique offerings.
✨Showcase Your Leadership Style
As an Assistant Manager, you'll need to lead a team effectively. Be prepared to discuss your leadership style and provide examples of how you've energised a team in a busy environment. Think about specific situations where you’ve motivated staff or handled challenges on the floor.
✨Emphasise Guest Relationships
Building strong guest relationships is key in this role. Share stories that highlight your ability to create memorable experiences for guests. Discuss how you’ve encouraged repeat business through exceptional service and personal connections.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle feedback. Think of examples where you’ve dealt with difficult situations, such as managing guest complaints or coordinating with kitchen and bar teams during peak times. This will demonstrate your calmness under pressure and operational savvy.
