Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot tech issues daily.
- Company: Join the CFO Centre, a leader in finance expertise for ambitious businesses.
- Benefits: Enjoy hybrid working, competitive salary, 25 days leave, and more perks.
- Why this job: Be part of a collaborative team making a real impact in a dynamic environment.
- Qualifications: Experience in IT support, knowledge of Windows OS, and strong communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
Are you a tech-savvy problem solver with a passion for delivering exceptional support? Do you thrive in a fast-paced environment where no two days are the same? If so, we’d love to hear from you.
At the CFO Centre, we’re redefining the way ambitious businesses access world-class finance expertise. Behind the scenes, our IT team plays a critical role in enabling our people to do their best work—securely, efficiently, and seamlessly.
We’re looking for a proactive IT Support Technician to be the go-to person for all things tech. From setting up new hardware to troubleshooting issues and safeguarding our systems, you’ll be at the heart of our IT operations.
What you’ll be doing:
- Be the first point of contact for IT support—resolving issues with confidence and care.
- Provide hands-on technical support across hardware, software, and networks.
- Commission and decommission laptops, peripherals, and other devices.
- Manage user onboarding and offboarding, ensuring smooth transitions.
- Maintain accurate records of IT assets and user accounts.
- Investigate and escalate potential cybersecurity incidents.
- Support remote teams and locations when needed.
- Champion compliance with IT policies and data protection standards.
What you’ll bring:
- Experience in first-line IT support or a similar technical role.
- Solid knowledge of Windows OS, Microsoft 365, and basic networking.
- A keen eye for cybersecurity and incident response.
- Strong communication skills and a customer-first mindset.
- Ability to juggle multiple tasks and stay organised under pressure.
- Familiarity with IT asset management and user account administration.
Why join us?
At the CFO Centre, we’re more than just finance experts—we’re a team of driven professionals who believe in making a real impact. You’ll be part of a collaborative, forward-thinking environment where your contributions truly matter.
Benefits
– Competitive Salary
– 25 Days Annual Leave, including Christmas shut down
– Hybrid working – 2 days working from home, 3 days in our office in Swindon
– Pension Contributions
– Cycle to Work Scheme
– Free on-site parking
#J-18808-Ljbffr
IT Support Technician employer: The CFO Centre UK
Contact Detail:
The CFO Centre UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows OS and Microsoft 365. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your readiness for the role.
✨Tip Number 2
Prepare to showcase your problem-solving skills by thinking of examples where you've successfully resolved IT issues in the past. This will help you illustrate your proactive approach and ability to handle challenges effectively.
✨Tip Number 3
Research the company culture at the CFO Centre and be ready to discuss how your values align with theirs. Highlighting your customer-first mindset and collaborative spirit can set you apart from other candidates.
✨Tip Number 4
Stay updated on current cybersecurity trends and best practices. Being knowledgeable about this area will not only impress your interviewers but also show that you are committed to safeguarding their systems.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Windows OS, Microsoft 365, and networking. Use specific examples to demonstrate your problem-solving skills and customer-first mindset.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your proactive approach to IT support. Mention how your skills align with the responsibilities outlined in the job description, such as managing user onboarding and maintaining IT asset records.
Highlight Technical Skills: In your application, emphasise your technical skills related to hardware, software, and cybersecurity. Be specific about your experience with troubleshooting and incident response, as these are crucial for the role.
Showcase Communication Abilities: Since strong communication skills are essential for this position, provide examples of how you've effectively communicated with users or team members in previous roles. This will demonstrate your ability to resolve issues with confidence and care.
How to prepare for a job interview at The CFO Centre UK
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows OS, Microsoft 365, and basic networking. Highlight specific examples of how you've resolved technical issues in the past, as this will demonstrate your hands-on expertise.
✨Emphasise Your Customer Service Mindset
Since the role involves being the first point of contact for IT support, it's crucial to convey your strong communication skills and customer-first approach. Share instances where you went above and beyond to assist users.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you handle troubleshooting and problem resolution. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think on your feet.
✨Familiarise Yourself with Cybersecurity Practices
Given the emphasis on cybersecurity in the job description, brush up on basic cybersecurity principles and be ready to discuss how you would respond to potential incidents. This shows that you take data protection seriously.
