At a Glance
- Tasks: Lead a busy café, ensuring excellent service and a welcoming atmosphere for families.
- Company: Join Kidzeco, a community-focused café in West Lothian.
- Benefits: Competitive salary, 28 days leave, staff discounts, and a contributory pension.
- Other info: Supportive environment with opportunities to grow and thrive.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Strong leadership, communication skills, and knowledge of café operations required.
The predicted salary is between 26229 - 26229 € per year.
Are you an experienced café supervisor with a passion for community and great customer service? Kidzeco is looking for a motivated Kidz n Kin Supervisor to lead their busy café in West Lothian. This is a hands-on role where you’ll oversee café operations, support a team of staff and volunteers, and help create a welcoming space for local families.
About the Role
You’ll be responsible for the day-to-day running of the café, ensuring high standards of service, cleanliness, and efficiency. You’ll also support bookings for parties and community space, help drive sales, and contribute to the smooth running of the wider Kidz n Kin environment.
Key Responsibilities
- Oversee daily café operations and deliver excellent customer service
- Lead, train, and support staff and volunteers
- Manage bookings and help maximise use of the space
- Monitor stock, place orders, and reduce waste
- Ensure food hygiene, health & safety, and compliance standards
- Support sales targets, cash handling, and reporting
- Promote a positive, welcoming environment for families
What We’re Looking For
- Strong leadership and communication skills
- Organised, hands-on, and customer-focused
- Knowledge of café operations, food hygiene, and safety standards
- Experience with cash handling and basic financial processes
What We Offer
- Salary £26,229
- 28 days annual leave (inclusive of public holidays)
- Staff discount (On completion of probation)
- Access to a staff discount app with offers at selected centre retailers (On completion of probation)
- Contributory pension (NEST)
- A supportive, community-driven workplace where you can make a real difference
Supervisor in Livingston employer: The Centre Livingston
Kidzeco is an exceptional employer that fosters a supportive and community-driven work environment, perfect for those passionate about customer service and making a difference. As a Supervisor in our busy café in West Lothian, you'll enjoy competitive benefits including 28 days of annual leave, a contributory pension, and staff discounts, all while leading a dedicated team and engaging with local families. Join us to grow your career in a role that truly values your contributions and commitment to the community.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Livingston
✨Tip Number 1
Get to know the café culture! Spend some time in the café before applying. Chat with staff and customers to understand the vibe and what makes it special. This will help you tailor your approach when you get to the interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past where you've led a team or improved customer service. Be ready to share these stories during your interview to demonstrate how you can contribute to the Kidz n Kin environment.
✨Tip Number 3
Prepare for questions about café operations! Brush up on food hygiene, health & safety standards, and cash handling processes. Being knowledgeable will show that you're serious about the role and ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our community-driven mission.
We think you need these skills to ace Supervisor in Livingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for community and customer service shine through. We want to see how your experience aligns with our mission at Kidzeco, so don’t hold back on sharing your enthusiasm!
Tailor Your CV:Make sure your CV is tailored to the Supervisor role. Highlight your leadership skills and any relevant café operations experience. We love seeing how you’ve made a difference in previous roles, so include those examples!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for leading our café team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Centre Livingston
✨Know Your Café Operations
Make sure you brush up on your knowledge of café operations before the interview. Understand the daily tasks involved, from managing staff to ensuring food hygiene standards. This will show that you're not just passionate about the role but also well-prepared to take on the responsibilities.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead a team effectively. Prepare examples of how you've successfully managed or trained staff in the past. Highlight your communication skills and how you foster a positive environment, as this is key for creating a welcoming space for families.
✨Demonstrate Customer Service Excellence
Kidzeco values great customer service, so be ready to discuss your approach to handling customer interactions. Share specific instances where you went above and beyond to ensure customer satisfaction, and how you would apply that same dedication in their café.
✨Prepare Questions About Community Engagement
Since this role involves supporting community events and bookings, think of insightful questions to ask about their current initiatives. This shows your interest in contributing to the community and helps you understand how you can make a real difference in the role.
