At a Glance
- Tasks: Welcome visitors and manage social media content for a vibrant museum.
- Company: Join The Centre for Computing History, a fun museum celebrating computing's evolution.
- Benefits: Enjoy 28 days annual leave, training opportunities, and a contributory pension scheme.
- Other info: Flexible working hours include weekends and school holidays; ideal for students!
- Why this job: Be part of an engaging team while promoting digital heritage and creativity.
- Qualifications: Must be friendly, reliable, and skilled in social media with a passion for computing.
The predicted salary is between 19200 - 28800 € per year.
Front of House and Social Media Assistant
Front of House and Social Media Assistant
4 days ago Be among the first 25 applicants
Front of House and Social Media Assistant
Location: The Centre for Computing History, Cambridge, Coldham’s Lane, CB1 3EW
Permanent contract (subject to passing three month probation)
Working Pattern: Full time, 5 days per week: Weds – Sun or Sat – Weds during school summer holidays, requires flexibility. 09:20 – 17:20 with 30 minutes lunch break
Salary: £24,000 per annum
About Us
The Centre for Computing History is a vibrant and engaging museum dedicated to preserving the history of computing. Our museum allows visitors to explore how we went from a few computers the size of a room, to everyone having one in their pockets - in just 80 years! We offer hands-on exhibits, educational workshops, and special events for all ages. We are now seeking an enthusiastic and digitally savvy individual to join our team as a Front of House and Social Media Assistant.
Role Overview
This dual role is ideal for someone who is personable, reliable, and has a flair for digital communication. As part of the Front of House (FoH) team, you’ll be the first face our visitors see and support daily visitor operations. You’ll also be an online ambassador for the museum, and will be supported to follow our Social Media Strategy to develop regular social media posts.
This role requires flexibility in working hours and includes regular weekend and school holiday work. During school summer holidays, when the museum opens seven days a week, your working days will shift to Sat – Weds, with Thurs and Fri off. Outside of this, your usual pattern will be Weds - Sun, with Mon and Tues off.
Key Responsibilities
Front of House (FOH)
- Greet and welcome visitors, delivering excellent customer service
- Process admission and shop sales using our till system
- Respond to visitor enquiries in person, by phone, and email
- Keep reception and shop areas tidy and welcoming
- Support the shop, Pac Lunch Café, group visits, and public events
- Pack and post online shop orders
- Create occasional signage and display materials
Social Media & Digital
- Create engaging posts (images, reels, stories) across platforms such as Instagram, Facebook, X/Twitter and LinkedIn
- Follow our Social Media Strategy and calendar to plan posts
- Use Hootsuite or similar to schedule content and keep platforms active
- Respond to DMs, comments, and tags in a friendly and timely manner
- Help promote our events, exhibitions and special campaigns
- Track key stats (reach, likes, shares) and support basic reporting
Person Specification
- Able to work weekends and school holidays as part of a regular shift pattern
- Friendly and approachable with strong customer service skills
- Confident using Instagram, Facebook, and other social media platforms
- Excellent written communication skills and attention to detail
- Ability to work independently and as part of a small team
- Reliable, punctual, and organised
- Interest in computing, gaming, or digital heritage
- Must be located in commutable distance to Cambridge
- Experience working in a museum, visitor attraction, or retail environment
- Basic photography and video editing skills
- Familiarity with Canva, Hootsuite, or similar tools
What We Offer
- A fun, informal, and passionate team environment.
- 28 days Annual Leave per year including Bank Holidays.
- Contributory Pension Scheme on passing probationary period.
- Opportunities to gain experience in heritage, education, and digital media.
- Training and development including First Aid and Fire Warden training.
- Potential for additional shifts.
To Apply
Please send your CV and a brief covering letter explaining your interest and suitability for the role to: admin@computinghistory.org.uk. Applications will be reviewed on a rolling basis.
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#J-18808-LjbffrFront of House and Social Media Assistant in Cambridge employer: The Centre For Computing History
The Centre for Computing History is an exceptional employer, offering a vibrant and engaging work environment where creativity and passion for digital heritage thrive. With a focus on employee growth, we provide training opportunities and a supportive team culture, alongside generous benefits such as 28 days of annual leave and a contributory pension scheme. Located in the heart of Cambridge, our museum allows you to be part of a unique mission to educate and inspire visitors about the evolution of computing while enjoying a flexible working pattern that accommodates personal commitments.
Contact Detail:
The Centre For Computing History Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House and Social Media Assistant in Cambridge
✨Tip Number 1
Familiarise yourself with the Centre for Computing History's mission and current exhibitions. This knowledge will help you engage with visitors more effectively and demonstrate your genuine interest in the role during any interviews.
✨Tip Number 2
Showcase your social media skills by creating a mock-up of a potential post or campaign for the museum. This proactive approach can set you apart from other candidates and highlight your creativity and understanding of their social media strategy.
✨Tip Number 3
Network with current employees or volunteers at the Centre for Computing History, if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially weekends and school holidays. Emphasising your willingness to adapt to the museum's schedule will show that you're committed and ready to contribute.
We think you need these skills to ace Front of House and Social Media Assistant in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and social media management. Emphasise any roles where you've interacted with the public or created engaging online content.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the museum's mission. Mention specific skills that align with the job description, such as your familiarity with social media platforms and your ability to engage with visitors.
Showcase Your Digital Skills:If you have experience using tools like Canva or Hootsuite, be sure to mention this in your application. Provide examples of how you've used these tools to create content or manage social media accounts.
Highlight Your Flexibility:Since the role requires flexibility in working hours, make it clear in your application that you are available to work weekends and during school holidays. This shows your commitment and willingness to meet the job's demands.
How to prepare for a job interview at The Centre For Computing History
✨Show Your Passion for Computing
Make sure to express your enthusiasm for computing and digital heritage during the interview. Share any personal experiences or interests related to technology, gaming, or museums that demonstrate your genuine interest in the field.
✨Demonstrate Customer Service Skills
As a Front of House Assistant, excellent customer service is key. Prepare examples of how you've provided great service in previous roles, and be ready to discuss how you would handle various visitor scenarios.
✨Be Social Media Savvy
Familiarise yourself with the museum's social media presence before the interview. Be prepared to discuss your experience with platforms like Instagram and Facebook, and share ideas for engaging posts that align with their Social Media Strategy.
✨Highlight Flexibility and Teamwork
This role requires flexibility in working hours, especially during weekends and school holidays. Emphasise your ability to adapt to changing schedules and your experience working collaboratively in a team environment.
