At a Glance
- Tasks: Lead a team in delivering exceptional customer service at our vibrant marina.
- Company: Join the Celtic Collection, known for its inclusive and friendly work culture.
- Benefits: Enjoy discounts, career development training, and a supportive wellbeing helpline.
- Other info: Opportunities for growth and recognition in a positive workplace.
- Why this job: Be a Hospitality Hero and make a real impact in a dynamic environment.
- Qualifications: Experience in food service and supervisory roles is a plus.
The predicted salary is between 14.13 - 14.13 £ per hour.
Join the ‘Greatest Story in Hospitality’ by becoming one of our Marina Supervisors ‘Hospitality Heroes’ based at our St Brides Spa Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’.
OUR IDEAL HERO WILL HAVE:
- Strong experience in a customer-facing food service environment
- Previous experience in a supervisory or team leader role is desirable
- Confident in handling tills, cashing up, and overseeing daily front-of-house operations
- Awareness of handling dietary needs and allergen information
- The ability to stay calm, organised, and efficient under pressure during busy periods
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL:
- Deliver friendly and efficient service to all customers, ensuring a welcoming atmosphere
- Take orders accurately, manage till operations, and handle payments confidently
- Monitor stock levels for front-of-house items (e.g., packaging, condiments, drinks) and assist with reordering
- Cash up tills at the end of shifts and ensure accurate handling of daily takings
- Organise and support team members during service to ensure smooth daily operations
- Take ownership of the restaurant when the Manager is off
- Follow hygiene and safety procedures, keeping service areas clean and organised
BE RECOGNISED AND REWARDED:
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as:
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards
GROW WITH US:
As a Celtic Collection employee, you will be able to say:
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO:
In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.
Seasonal Marina Supervisor employer: The Celtic Manor Resort
Join the Celtic Collection as a Seasonal Marina Supervisor at our stunning St Brides Spa Hotel, where we pride ourselves on fostering a friendly and inclusive work culture. With access to career development training from day one, generous discounts, and a supportive environment that encourages personal growth, you'll be recognised and rewarded for your contributions while enjoying the beautiful coastal location. Become part of our 'Hospitality Heroes' team and experience a workplace that values your ideas and promotes a positive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Marina Supervisor
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Seasonal Marina Supervisor
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at The Celtic Manor Resort
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at The Celtic Manor Resort. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
