At a Glance
- Tasks: Lead a talented team and ensure exceptional guest experiences in a luxury spa environment.
- Company: Join The Celtic Collection, a renowned 5-star resort with a focus on wellness.
- Benefits: Competitive pay, staff benefits, and strong focus on personal development.
- Other info: Collaborative culture with opportunities for career progression in a stunning environment.
- Why this job: Shape unforgettable experiences and thrive in a dynamic, high-end spa setting.
- Qualifications: 18 months as a Senior Spa Therapist and NVQ Level 3 in Beauty Therapy required.
The predicted salary is between 13.76 - 13.76 £ per hour.
Are you ready to take the next step in your spa career and lead within one of the UK’s most iconic 5‑star resort destinations? At The Celtic Collection, we’re searching for a motivated and passionate Spa Supervisor to help shape unforgettable guest experiences at our renowned Forum Spa and Ocius Treatment Rooms. Join us, and be part of a team that blends luxury, wellbeing, and world‑class service in everything we do.
Why You’ll Love This Role
As our Spa Supervisor, you’ll become a key part of our spa leadership team, guiding, motivating, and inspiring a talented group of therapists while ensuring every guest receives exceptional 5* care. You’ll thrive in a fast‑paced, high‑end environment where your ideas, standards, and eye for detail help deliver excellence across all spa operations.
What You’ll Be Doing
- Supporting the day‑to‑day running of the Forum Spa & Ocius treatment spaces
- Delivering and inspiring 5* standards in treatments, service, and presentation
- Leading and supporting a team of therapists, ensuring smooth, efficient operations
- Managing scheduling, stock control, admin tasks, and treatment bookings
- Handling guest feedback with professionalism and care
- Taking an active leadership role—team communication, development, briefings
- Stepping up as Duty Manager in the absence of senior spa leadership
- Performing treatments to luxury brand standards
This is a hands‑on, guest‑focused leadership role where no two days are the same.
What We’re Looking For
- At least 18 months’ experience as a Senior Spa Therapist
- VTCT NVQ Level 3 in Beauty Therapy
- A confident communicator and natural team motivator
- Strong organisational skills and experience in spa operations
- Ability to deliver and uphold impeccable 5* treatment standards
- Experience with stock control and spa/salon software systems
Desirable: experience in a luxury 5* spa, hot stones, advanced beauty skills, Elemis training, leadership experience, or exposure to large spa teams.
What We Offer
- A stunning environment to work in — one of the UK's leading spa resorts
- Strong focus on your development, training, and progression
- Staff benefits across The Celtic Collection
- Supportive leadership team and a collaborative spa culture
- Be part of an award‑winning, industry‑leading wellness experience
Ready to Elevate Your Spa Career? If you’re passionate about luxury wellness, thrive in a leadership role, and want to create memorable guest experiences every day, we’d love to hear from you. Apply now and help shape the future of wellness at The Celtic Collection.
In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.
Spa Supervisor in Newport employer: The Celtic Manor Resort
At The Celtic Collection, we pride ourselves on being an exceptional employer, offering a stunning work environment in one of the UK's leading spa resorts. Our supportive leadership team fosters a collaborative culture that prioritises employee development and progression, ensuring that our Spa Supervisor can thrive while delivering unforgettable guest experiences. Join us to be part of an award-winning wellness experience where your passion for luxury and wellbeing will be celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Supervisor in Newport
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Celtic Manor Resort. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Celtic Manor Resort
Don't be shy about reaching out to The Celtic Manor Resort directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Supervisor in Newport
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Celtic Manor Resort and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Celtic Manor Resort
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
