At a Glance
- Tasks: Lead the Front of House team and create unforgettable guest experiences.
- Company: Join Tŷ Hotel Magor, part of The Celtic Collection family.
- Benefits: Enjoy competitive pay, discounts, and exceptional career development opportunities.
- Other info: Inclusive and supportive workplace with ongoing training and growth.
- Why this job: Be at the heart of hospitality and inspire a team in a vibrant environment.
- Qualifications: Confident leadership and strong operational experience in hospitality.
The predicted salary is between 12.98 - 12.98 £ per hour.
Ready to Lead the Welcome at Tŷ Hotel Magor? If you live and breathe great hospitality and love being at the heart of the action, we want you! Tŷ Hotel Magor is looking for an energetic, hands-on Front of House Supervisor to help shape unforgettable guest experiences from check-in to check-out.
What We’re Looking For
At Tŷ Hotel Magor, we pride ourselves on warm Welsh hospitality – and we’re searching for someone who can bring that to life every day. You’ll be perfect for this role if you are:
- A confident leader with a natural people-first approach
- Calm, organised, and able to thrive under pressure
- Someone with strong operational experience in the Rooms Division
- Passionate about delivering amazing service in a fast-paced environment
- A team motivator who loves coaching and inspiring others
Experience with Opera PMS is a bonus, but not essential – we’ll happily train you!
What You’ll Be Doing
As Front of House Supervisor, you’ll be a key ambassador for Tŷ Hotel Magor. Your mission will be to:
- Lead the Front of House team during your shift
- Deliver outstanding guest service from arrival to departure
- Ensure all front office standards are followed and upheld
- Support ongoing training to keep the team confident and skilled
- Create a warm, welcoming environment where guests feel right at home
Every day brings something new – and you’ll be right at the centre of it all.
Why You’ll Love Working With Us
Join The Celtic Collection family and enjoy a fantastic range of benefits, including:
- Free on‑site parking
- Lifestyle, travel and retail discounts for you and your family
- Exceptional career development opportunities
- Access to industry‑leading training pathways
- Being part of a supportive, friendly team who want you to succeed
Your journey with us starts the moment you walk through the door.
Grow with Us
As a Celtic Collection employee, you will be able to say:
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
Recruitment Info
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible. In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance. The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.
Front Office Supervisor - Tŷ Hotel Magor in Newport employer: The Celtic Manor Resort
Join the Celtic Manor Resort as Head Chef at The Olive Tree Restaurant, where you'll lead a talented kitchen brigade in one of Wales' premier hospitality venues. Enjoy a supportive work culture that prioritises employee growth, with access to career development training and recognition for your contributions. With competitive benefits including discounts on food and hotel stays, and a commitment to wellbeing, this role offers a rewarding opportunity to shape exceptional dining experiences in a vibrant environment.
