Job Title – Food & Beverage Associate
Department – Food & Beverage
Contract Type – Permanent
Rate of Pay – £12.72 per hour plus benefits
Hours – 32 hours per week
Location – The Parkgate Hotel, Cardiff
Overview
Are you passionate about delivering exceptional service and creating memorable guest experiences?
The Parkgate Hotel is looking for enthusiastic and friendly Food & Beverage Associates to join our restaurant team. This is a fantastic opportunity to be part of one of Cardiff's most prestigious luxury hotels, where no two days are ever the same.
Whether you're welcoming guests for breakfast, serving afternoon refreshments or helping create memorable dining experiences in the evening, you'll play an important role in ensuring every guest receives outstanding service from start to finish.
If you enjoy working in a vibrant, fast-paced environment, take pride in delivering excellent customer service and love being part of a supportive team, we'd love to hear from you.
Our Ideal Hero Will Have
A passion for providing exceptional customer service
A warm, friendly and professional approach
Excellent communication and interpersonal skills
The ability to work confidently in a busy hospitality environment
A positive attitude and willingness to support colleagues
Flexibility to work a variety of shifts, including evenings, weekends and bank holidays
Previous hospitality experience would be beneficial, although full training will be provided
Implementing Our 'Yes, We Can' Philosophy, You Will
Deliver exceptional food and beverage service to our guests
Provide a warm welcome and create memorable experiences throughout the guest journey
Take food and drink orders accurately and confidently
Assist guests with menu choices, dietary requirements and allergen information
Maintain the highest standards of cleanliness and presentation throughout the restaurant
Work collaboratively with kitchen and front-of-house teams to ensure smooth service
Support colleagues in creating a safe, efficient and enjoyable working environment
Help set up, replenish and clear service areas as required
Be Recognised and Rewarded
As one of our Hospitality Heroes, you will receive a host of company benefits including:
Access to career development training from day one
Discounts on food & beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awards
Grow With Us
As a Celtic Collection employee, you will be able to say:
I am equipped, trained and supported to do the best job I can
I am proud to be part of The Celtic Collection and would recommend it to others
I work in an inclusive, friendly, positive and constructive environment
I am encouraged to learn, grow and develop and to try new things in my role
I am thanked and recognised for the work I do, and my views and ideas are valued
I am crystal clear about our ambition, and I can contribute to it every day
Recruitment Info
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.
The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals and strive to ensure a fair and inclusive recruitment process for all candidates.
Food and Beverage Associate in Cardiff employer: The Celtic Manor Resort
Join the Celtic Manor Resort as Head Chef at The Olive Tree Restaurant, where you'll lead a talented kitchen brigade in one of Wales' premier hospitality venues. Enjoy a supportive work culture that prioritises employee growth, with access to career development training and recognition for your contributions. With competitive benefits including discounts on food and hotel stays, and a commitment to wellbeing, this role offers a rewarding opportunity to shape exceptional dining experiences in a vibrant environment.
