At a Glance
- Tasks: Support and manage exciting events, ensuring exceptional guest experiences.
- Company: Join the iconic Parkgate Hotel, part of The Celtic Collection.
- Benefits: Competitive salary, career development, discounts, and wellbeing support.
- Other info: Dynamic environment with strong team support and recognition.
- Why this job: Be at the heart of unforgettable events and grow your hospitality career.
- Qualifications: Experience in hospitality management and a passion for outstanding service.
The predicted salary is between 29398 - 29398 £ per year.
Join the ‘Greatest Story in Hospitality’ by becoming one of our Conference & Banqueting ‘Hospitality Heroes’ at the iconic Parkgate Hotel. This is an exciting opportunity for an ambitious hospitality professional looking to take the next step in their management career. Supporting the delivery of world-class conferences, spectacular banquets, prestigious sporting events and unforgettable celebrations, you'll play a key role in one of the UK's most dynamic event operations. Working alongside an experienced leadership team, you will help oversee the day-to-day operation of our Conference & Banqueting department, ensuring exceptional guest experiences whilst developing and inspiring a talented team.
If you're passionate about delivering outstanding service, thrive in a fast-paced environment and enjoy leading from the front, we'd love to hear from you.
OUR IDEAL HERO WILL HAVE
- Supervisory or management experience within a Conference & Banqueting, Events or hospitality environment
- Experience delivering high-quality service for conferences, banquets, weddings or large-scale events
- Excellent communication and organisational skills with the ability to remain calm under pressure
- A passion for developing and motivating teams to achieve exceptional results
- A proactive and hands-on approach, with a strong focus on guest satisfaction and operational excellence
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL
- Support the day-to-day management of Conference & Banqueting operations, ensuring every event runs smoothly and successfully
- Lead, coach and motivate team members, creating a positive and high-performing working environment
- Coordinate the setup, delivery and breakdown of conferences, banquets and special events to the highest standards
- Monitor service standards, guest feedback and operational procedures to continually enhance the customer experience
- Work closely with internal departments and event organisers to ensure seamless event delivery and memorable guest experiences
BE RECOGNISED AND REWARDED
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as:
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards
GROW WITH US
As a Celtic Collection employee, you will be able to say:
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
WHY JOIN US?
This is more than an Assistant Manager role – it's an opportunity to be part of a team that delivers some of the most exciting events in hospitality. Whether it's an international conference, an elegant awards dinner or a once-in-a-lifetime celebration, you'll be at the heart of creating experiences that guests remember long after they've left. With exposure to large-scale events, strong development opportunities and the chance to work within one of the UK's leading resort destinations, this role offers an exceptional platform to grow your hospitality career with The Celtic Collection.
RECRUITMENT INFO
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible. In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance. The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.
Assistant Conference and Events Manager in Cardiff employer: The Celtic Manor Resort
Join the Celtic Manor Resort as Head Chef at The Olive Tree Restaurant, where you'll lead a talented kitchen brigade in one of Wales' premier hospitality venues. Enjoy a supportive work culture that prioritises employee growth, with access to career development training and recognition for your contributions. With competitive benefits including discounts on food and hotel stays, and a commitment to wellbeing, this role offers a rewarding opportunity to shape exceptional dining experiences in a vibrant environment.
