At a Glance
- Tasks: Keep the hotel running smoothly at night while ensuring guest safety and satisfaction.
- Company: Join a renowned hotel known for its exceptional hospitality and supportive team.
- Benefits: Career development training, discounts, wellbeing support, and staff appreciation events.
- Other info: Enjoy a dynamic work environment with opportunities for growth and recognition.
- Why this job: Be a vital part of our team and make a difference in guests' experiences.
- Qualifications: Friendly, dependable, and great at communicating with guests and colleagues.
The predicted salary is between 22000 - 26000 £ per year.
Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Night Porter based at our St Brides Spa Hotel. As a Night Porter, you are the quiet strength that keeps everything running smoothly while the world sleeps.
Night Porter Responsibilities
- Assist with the Night Audit, ensuring all reports and records are accurate and up to date.
- Handle security and emergency procedures to maintain guest and staff safety.
- Provide a clear and detailed handover to the early staff/Duty Manager, keeping operations smooth.
- Conduct Health & Safety checks and Night Walks, ensuring everything is in top shape.
- Assist with the setup and preparation of the breakfast service to deliver a seamless guest experience.
- Carry out cleaning tasks in all hotel public areas to maintain high hygiene and presentation standards for the day ahead.
- Ensure the meeting rooms are set up to the required standards for forthcoming functions.
- Handle room service orders such as sandwiches or bar drinks for in house guests during the night.
Night Porter Qualifications
- Friendly, approachable presence that ensures guests feel at ease around the clock.
- Dependability and punctuality, with the ability to collaborate effectively overnight alongside a colleague.
- Excellent communication skills and a professional attitude when engaging with guests or team members.
- Previous experience in a guest-facing role is desirable.
Benefits
- Access to career development training from day one.
- Discounts on food & beverage and hotel stays.
- Discounted leisure membership.
- Free GP virtual appointment service.
- 24/7 wellbeing helpline.
- NEST pension scheme.
- Social Club.
- Staff appreciation events.
- Monthly and end-of-year awards.
Night Porter in Saundersfoot employer: The Celtic Collection
At St Brides Spa Hotel, we pride ourselves on fostering a supportive and dynamic work environment where our Night Porters play a crucial role in delivering exceptional guest experiences. With access to career development training from day one, generous discounts on food and beverage, and a strong emphasis on employee wellbeing, we ensure that our team members feel valued and appreciated. Join us and be part of a culture that celebrates teamwork, recognition, and personal growth in the heart of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Saundersfoot
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Celtic Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Celtic Collection
Don't be shy about reaching out to The Celtic Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Porter in Saundersfoot
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Celtic Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Celtic Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
