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For Companies At a Glance
- Tasks: Welcome guests and manage check-in/check-out processes with a friendly attitude.
- Company: Join the exceptional Front Office Team at The Celtic Collection.
- Benefits: Enjoy free parking, lifestyle discounts, and unique career development opportunities.
- Why this job: Be part of a dynamic team and enhance your guest service skills.
- Qualifications: A passion for customer service and a positive, professional personality.
- Other info: We support your career journey from day one with personalised training.
The predicted salary is between 20000 - 30000 £ per year.
We are looking to recruit a Front Office Agent (receptionist) to join our exceptional Front Office Team at The Celtic Collection. Your calm, efficient, friendly and professional personality will shine through to every guest along with your passion for delivering exceptional levels of guest service. Multi-tasking will be second to none whilst maintaining a positive attitude at all times.
WHAT YOU'LL DO …
As a Front Office Agent you will welcome and fulfil the check-in and check-out process for guests and group arrivals using the hotel systems. You will be required to have knowledge of The Celtic Collection and the services provided by various outlets.
WHAT'S IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, and lifestyle and retail discounts for you and your family to name just a few. Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalised in-house training pathway. We are sure you won't be disappointed!
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages.
Guest Services Executive - St Brides Spa Hotel (Maternity Cover) in Saundersfoot employer: The Celtic Collection
Contact Detail:
The Celtic Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Executive - St Brides Spa Hotel (Maternity Cover) in Saundersfoot
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with The Celtic Collection and its services. This way, when you chat with the hiring team, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your multi-tasking skills! As a Front Office Agent, you'll need to juggle various tasks while keeping a friendly attitude. Try simulating busy scenarios with friends or family to get comfortable.
✨Tip Number 3
When you get the chance to interview, let your personality shine! Be calm, efficient, and professional, just like the job description says. Remember, they want someone who can deliver exceptional guest service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the perks and career development opportunities we offer.
We think you need these skills to ace Guest Services Executive - St Brides Spa Hotel (Maternity Cover) in Saundersfoot
Some tips for your application 🫡
Show Your Personality: Let your calm and friendly nature shine through in your application. We want to see how you can bring that exceptional guest service vibe right from the start!
Know Your Stuff: Familiarise yourself with The Celtic Collection and its services. Mentioning specific outlets or perks in your application will show us you're genuinely interested and ready to hit the ground running.
Keep It Professional: While we love a friendly tone, make sure your application is polished and professional. A well-structured CV and cover letter can really make you stand out in our eyes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Celtic Collection
✨Know the Hotel Inside Out
Before your interview, make sure you research The Celtic Collection thoroughly. Familiarise yourself with their services, amenities, and any recent news or events. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Front Office Agent, your ability to connect with guests is crucial. Prepare examples of how you've provided exceptional customer service in the past. Think about times when you’ve handled difficult situations with grace and professionalism – these stories will highlight your suitability for the role.
✨Practice Multi-Tasking Scenarios
Since multi-tasking is key in this role, consider practising scenarios where you juggle multiple tasks. You might be asked how you would handle a busy check-in while answering guest queries. Demonstrating your ability to stay calm and efficient under pressure will set you apart.
✨Bring a Positive Attitude
Your attitude can make a huge difference in the hospitality industry. During the interview, maintain a friendly and upbeat demeanour. Show that you’re passionate about delivering excellent service and that you thrive in a team environment. A positive vibe can be contagious!