Reservations & Guest Experience Specialist

Reservations & Guest Experience Specialist

Full-Time 20250 - 24750 Β£ / year (est.) No working from home possible
The Celtic Collection

At a Glance

  • Tasks: Help guests plan unforgettable stays and provide top-notch information on our facilities.
  • Company: Join The Celtic Collection, a leader in hospitality with a focus on guest experience.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
  • Other info: Dynamic team atmosphere with plenty of chances to shine and grow.
  • Why this job: Be part of creating memorable experiences while boosting your skills in a vibrant environment.
  • Qualifications: Strong communication skills and a passion for hospitality are essential.

The predicted salary is between 20250 - 24750 Β£ per year.

The Celtic Collection is seeking a Hospitality Reservations Advisor to provide accurate information on accommodation, dining, golf, spa and resort facilities and to help guests plan memorable stays. You will identify opportunities to maximise revenue through upselling and cross-selling, deliver a seamless and personalised booking experience, and work closely with colleagues to achieve guest satisfaction and business objectives.

Reservations & Guest Experience Specialist employer: The Celtic Collection

As a Sales Executive at ICC Wales, you will be part of a dynamic team that thrives on collaboration and innovation in a vibrant location. We offer competitive pay, a supportive work culture, and ample opportunities for professional growth, making it an ideal environment for those seeking a rewarding career in sales.

The Celtic Collection

Contact Details:

The Celtic Collection Recruitment Team

We think you need these skills to ace Reservations & Guest Experience Specialist

Customer Service Skills
Upselling Techniques
Cross-Selling Skills
Attention to Detail
Communication Skills
Problem-Solving Skills
Team Collaboration