At a Glance
- Tasks: Welcome guests warmly and assist with luggage and inquiries.
- Company: Join the Celtic Collection, a friendly and inclusive hospitality team.
- Benefits: Enjoy discounts, career training, and a supportive work environment.
- Other info: Opportunities for growth and recognition in a positive workplace.
- Why this job: Be a Hospitality Hero and make a real difference in guest experiences.
- Qualifications: Reliability, great communication skills, and a proactive attitude are key.
The predicted salary is between 20000 - 30000 £ per year.
JOB TITLE – Porter
DEPARTMENT – Concierge
CONTRACT TYPE - Full Time – Permanent
RATE OF PAY - £12.27 plus excellent benefits!
HOURS – 37.5 hours over 5 days
LOCATION – Newport NP18 1HQ
ID – req6693
OVERVIEW -
Step into a career where every day is an opportunity to shine. As a Porter, you’ll become one of our valued Hospitality Heroes, helping us deliver unforgettable experiences from Manor to Marina.
OUR IDEAL HERO WILL HAVE -
You’re someone who:
Radiates warmth and friendliness
Is reliable, punctual, and proactive
Communicates with confidence and care
Holds a full UK driving licence
Has experience in guest-facing roles (preferred but not essential)
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -
As a Porter, you’ll:
Deliver a heartfelt welcome to every guest
Assist with luggage, room deliveries, and guest queries
Provide concierge services like transport and local tips
Keep presentation standards high and service seamless
Support the Concierge team in creating magical guest moments
BE RECOGNISED AND REWARDED -
We believe in recognising and rewarding our team. Here’s what you’ll enjoy:
Career development from day one
Discounts on dining and hotel stays
Reduced leisure membership fees
Free virtual GP appointments
24/7 wellbeing support
NEST pension scheme
Social Club and appreciation events
Monthly and annual awards
GROW WITH US -
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO -
We may close applications early if we receive high interest. Applicants must have the right to live and work in the UK. Proof of eligibility will be required. We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds.
Porter in Newport employer: The Celtic Collection
As a Sales Executive at ICC Wales, you will be part of a dynamic team that thrives on collaboration and innovation in a vibrant location. We offer competitive pay, a supportive work culture, and ample opportunities for professional growth, making it an ideal environment for those seeking a rewarding career in sales.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Newport
✨Tip Number 1
First things first, make sure you know the company inside out. Research The Celtic Collection and understand their values and culture. This will help you connect with them during your interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Porter, you'll be the face of the hotel, so role-play common guest interactions with friends or family. This will help you feel more confident and ready to provide that warm, professional welcome when it counts.
✨Tip Number 3
Don’t forget to showcase your proactive attitude! During interviews, share examples of how you've gone above and beyond in previous roles. This will highlight your reliability and commitment to providing top-notch service, which is key for this position.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at The Celtic Collection. Good luck, and we can’t wait to see you shine!
We think you need these skills to ace Porter in Newport
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of warmth into your words!
Highlight Relevant Experience:Make sure to mention any previous guest-facing roles you've had. We love to see how your past experiences can contribute to creating that smooth and enjoyable guest experience we strive for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and qualifications are easy to spot. This helps us see how you fit into our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Celtic Collection
✨Show Your Friendly Side
As a Porter, your personality is key! Make sure to convey warmth and approachability during the interview. Practice a friendly greeting and maintain eye contact to show you're genuinely interested in connecting.
✨Know the Company Inside Out
Familiarise yourself with The Celtic Collection's values and benefits. Be ready to discuss how you can contribute to their mission of providing exceptional guest experiences. This shows that you’re not just looking for any job, but that you’re excited about being part of their team.
✨Demonstrate Your Problem-Solving Skills
Think of examples from your past experiences where you handled guest inquiries or resolved issues. Share these stories during the interview to highlight your proactive attitude and excellent communication skills.
✨Ask Thoughtful Questions
Prepare some questions that reflect your interest in the role and the company culture. Inquire about opportunities for growth and how the team supports each other. This shows that you’re keen on developing your career while contributing positively to the workplace.
